VIE IT & Facilities Manager

IT Responsibilities: · Ensure IT support and evolution of the North America activities of Petit Forestier. · Liaise with North America business and Group IT entity to ensure respect of quality standards and support the business. · Lead local projects related to IT and coordinate rollout of Group IT projects. · Administer and maintain: o Environment: O365, Windows o Applications: Office 365, Igloo, Salesforce o Infrastructure: LAN/WAN, IP network, Switching, Tunneling, NAS, Palo Alto · Conduct network troubleshooting to identify and resolve issues. · Manage, maintain and update copiers, printers, and fax machines. · Maintain all local software and hardware licensing to ensure compliance. · Support implementation of infrastructure changes and upgrades. · Recommend software and hardware solutions, including upgrades and acquisitions. · Provide training and support to employees as needed. · Maintain and update documentation of procedures and configurations. · Manage IT-related purchasing, inventory, and vendor relationships. · Inform senior management about technological innovations and recommend relevant upgrades. · Travel to company locations as needed for onsite IT and systems support. Facilities Management Responsibilities: · Oversee and coordinate all aspects of building and facility maintenance for Mendon’s HQ and branch locations. · Schedule and manage maintenance appointments and required inspections, including: o Elevators o Core- water testing o Gas tanks and water pipes o HVAC and plumbing systems o IT Rooms cooling · Manage vendor relationships and service providers for building-related maintenance and repair work. · Obtain and evaluate three quotes from vendors for significant repairs or maintenance projects to ensure cost-effectiveness and compliance with company policy. · Coordinate, track, and document all facility repairs and maintenance requests. · Ensure timely completion of repairs and preventive maintenance to minimize operational disruptions. · Maintain accurate records of inspections, certifications, and service schedules. · Support capital improvement projects, renovations, and equipment replacements. · Monitor and report on facility condition and recommend upgrades or improvements as needed.

· Ensure all facilities comply with safety standards and local regulations. Requirements: Qualified Candidates must have the following Education/Experience: · Language: French & English proficiency required · Experience/education in network infrastructure, security, and system administration · Experience managing facility operations, building maintenance, or vendor coordination a plus · Must meet eligibility criteria for the V.I.E. program Skills and Attributes: · Strong problem-solving and troubleshooting abilities · Curiosity for technology and facility systems · Business understanding and service-oriented mindset · Highly organized and able to prioritize effectively · Autonomous and reliable with strong communication skills (written & oral) · Able to multitask across IT and facilities functions · Driver's license to visit and support all company locations Work Environment: Primarily office-based with occasional visits to other company sites for IT and facilities support.