Endpoint Design and Implementation Engineer

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  

Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Are you an experienced, enthusiastic, and self-motivated Endpoint Design and Implementation Engineer looking for your next challenge? At Copeland, we're expanding our dynamic Endpoint Engineering team, where you'll contribute to designing, setting up, and improving cutting-edge Endpoint Management solutions for use by the Endpoint Operations team.

Join our collaborative environment and play a key role in shaping and enhancing our Endpoint Management Services.

This job is based in Cluj-Napoca, Romania.

We provide a flexible working schedule with the option of working hybrid.

In This Role, Your Responsibilities Will Be: 

• Design and development: Design Endpoint Management Services and continuously improve them to efficiently provision, maintain, and decommission user endpoints. Ensure OS and application updates/patches are distributed and installed successfully in a timely manner and implement controls to verify that services run as expected across all production endpoints.
• Endpoint management automation: Use scripting (PowerShell) and tools such as Microsoft Intune to automate deployments and streamline other endpoint management tasks.
• Policy management: Develop and enforce endpoint configuration policies using tools such as Active Directory Group Policy and Intune to ensure devices comply with organizational standards and remain protected against threats.
• Documentation and Training: Create clear, concise documentation for processes and systems, and lead meetings to teach others how to correctly operate and use Endpoint Management Services.
• Collaboration: Work closely with other Endpoint Engineering team members and Enterprise IT groups - including security, network, and helpdesk teams—to ensure seamless integration and support.
• Troubleshooting and support: Provide technical support and troubleshoot issues related to endpoint hardware and software.
• Research and evaluation: Stay current with emerging endpoint technologies and security threats to recommend new tools and enhancements to the endpoint architecture.

For This Role You Will Need:

Technical Expertise:

• Hardware: Strong proficiency in understanding hardware components and specifications.
• Applications: Proficiency with Microsoft 365 apps, Power BI, and SQL databases for data acquisition, modeling, and analysis.
• Operating Systems: Deep expertise in administering and securing Windows, macOS, Android, and iOS operating systems.
• Networking: Solid understanding of networking concepts, including DHCP, DNS, IP addressing, and VLANs.
• Security: Knowledge of endpoint security principles, firewalls, encryption, and threat detection.
• Endpoint Management Tools: Experience with:
• Microsoft Active Directory (GPO, ADUC, ADSS, etc.)
• Microsoft Configuration Manager (MCM)
• Microsoft Entra ID
• Microsoft Intune
• Microsoft Autopilot
• PowerShell
• ITIL: Experience developing IT services following ITIL framework guidelines.
• Structured Writing: Strong documentation and process-creation skills.
• Microsoft Active Directory (GPO, ADUC, ADSS, etc.)
• Microsoft Configuration Manager (MCM)
• Microsoft Entra ID
• Microsoft Intune
• Microsoft Autopilot
• PowerShell

Soft Skills:

• Problem-Solving: Ability to perform root-cause analysis and troubleshoot complex issues.
• Attention to Detail: A meticulous approach to configuration and policy management to prevent widespread errors.
• Communication: Strong written and verbal communication skills for documenting procedures and collaborating across teams.
• Customer Orientation: A customer-focused mindset that supports the needs of internal teams and external partners.
• Management: Experience with industry-standard project management and support processes, including risk identification and mitigation, project planning, and execution.
• Ownership: A strong sense of accountability and mission.
• Language Skills: Fluent level of English.

Preferred Qualifications That Set You Apart:

• Experience with large-scale endpoint deployments in enterprise environments.
• Deep knowledge of macOS, Android, and iOS management (beyond Windows expertise).

Our Commitment to Our People 

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. 

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. 

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave. 

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! 

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.  Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment. 

Work Authorization

Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.  

No calls or agency requests please.