Information Systems Administrator

Description

We're looking for an organized and proactive team member to play a crucial role in our IT operations. This position focuses on the day-to-day administration of essential SaaS applications and the execution of IT purchasing processes.

Responsibilities:

• Administer and support key SaaS platforms (e.g., Jira, DocuSign, Zendesk), focusing on system configuration, user provisioning, and access control.
• Coordinate the IT purchasing workflow for hardware, software licenses, SaaS platforms, and external services, supporting supplier engagement, contract review, and managing necessary documentation for timely delivery.
• Collaberate cross-functionally with IT, Security, Legal, and Finance to ensure all purchasing activities and system administration adhere to established business goals and compliance requirements.
• Drive continuous improvements in organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans, strategies, policies, and procedures.

Requirements

• 2 years experience in IT procurement execution or SaaS administration - required
• Experience in international business environments - required
• Native-level English skills (spoken and written) - required
• Proven ability managing multi-vendor relationships
• Exceptional organizational skills with a strong emphasis on documentation, license tracking, and contract renewal support.
• Proficiency with advanced Excel and familiarity with a range of SaaS/CRM systems (e.g., Jira, Monday, Zendesk, HubSpot, Make.com).
• Familiarity with procurement, sourcing, or spend management platforms (e.g., Zip, Pivot, or similar systems) is a plus.
• A resourceful and dependable problem solver who excels in a collaborative and fast-paced team environment.