Senior Officer, Total Quality Engineer

Company Description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.

AVERY DENNISON IS PROUD TO BE CERTIFIED GREAT PLACE TO WORK IN AUSTRALIA, CHINA, INDIA, BANGLADESH, INDONESIA, JAPAN, SINGAPORE, THAILAND AND VIETNAM, AND RECOGNIZED AS ONE OF THE BEST COMPANIES TO WORK FOR IN ASIA IN GREATER CHINA AND VIETNAM.

AVERY DENNISON IS AN EQUAL OPPORTUNITIES EMPLOYER.

Job Description

• Deploy the quality culture / quality management system-QMS at the respective product line.
• Follow up daily quality issue CCR & ICR and work with product lines head
• Key Performance Indicators (KPIs): Define, monitor, and report on Key Performance Indicators (KPIs) for the Quality function including Customer Complaint Rate & COPQ (Cost of Poor Quality), Training Completion & Competency Achievement, Continual Process Improvement (ICR, Internal Audit & RCA and CAPA).
• Perform audit product lines, make alignment to the product lines of external audit requirements.
• Document management for External Technical, Quality and Traceability Audits (like TQP, TNFPMS, Mellow Color, Carter's Traceability, Decathlon SQA, ISO 9001 etc.)and accountable to ensure all required processes are in place
• Follow up customer complaints CCR, development sample.
• Lead the issue solving project and Lead RCA and CAP for any CCR / ICR or any internal non-conforming. 
• Coordination the risk assessments. 
• Laboratory follow up. 
• Do PDCA and follow up
• Audit on corrective action plan & update nonconformance issue to QA manager
• Analysis external and internal complaints and take action plan
• Management of quality routines
• Management of control plan
• Skill management of the quality team
• Management the external Quality/technical/ product sustainability audit
• Site product Compliance and RSL management 

Qualifications

• Bachelor’s degree in Industrial and Production Engineering (IPE) / Textile Engineering or equivalent.
• Minimum of 2~3 years experience in Manufacturing garments industry. 
• Fluent in English both verbal and written.
• Excellent customer-facing communication skills with the ability to translate complex technical details into understandable solutions for non-technical stakeholders.
• Strong critical thinking and problem-solving abilities, with a focus on quickly diagnosing issues and delivering solutions under pressure.
• Ability to analyze large sets of data from Ticketing systems and other digital tools to identify patterns, root causes, and areas for improvement.

Additional Information

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.