Property Manager (Bilingual- Spanish)

Description

Responsible for overseeing the daily operations and resident relations of a community or 

communities. Responsible for carrying out leasing activities, marketing, interacting with 

potential residents including tours, applications, lease agreements, and renewals, as well as 

oversee operations such as rule enforcement, collaborating with maintenance team members 

and vendors, and resident support. Responsible for conducting all job duties in accordance with 

Fair Housing Laws, federal, state, and local laws, park-specific rules and regulations, 

organizational policies and procedures, and insurance policy requirements. Must steward and 

maintain their park with deep care and model the organizational purpose, values, and 

Standards Consistently.

Essential Functions

Duties/Responsibilities:

• Sustain and increase occupancy rates through marketing and showing available spaces 

Within The Park.

• Maintain communication with prospective residents throughout the application process 

and facilitate the marketing and showing of available homes and spaces.

• Be available to take emergency calls outside of office hours and assist in coordinating 

Solutions.

• Answer or respond to all calls to the park consistently in a professional manner.
• Ensure timely revenue collections and sustain collection rates above 97% and acute

attention to detail when processing checks into the property management system.

• Exercise financial responsibility in the acquisition of necessary on-sight materials and 

use of company funds.

• Be highly engaged with residents and plan park events to build strong relationships 

within the community; maintain positive relationships with vendors and team members.

• Prepare, deliver, and document all resident notices in a legally compliant and timely 

Manner.

• Prepare lease documents and review them to ensure complete accuracy.
• Communicate with management daily and disclose any problems promptly and clearly,

making recommendations towards solutions.

• Walk throughout the entire park regularly to ensure it is in full compliance with 

company standards and report its level of compliance weekly to management.

• Read and record utility meter usage throughout the park to prepare resident bills.
• Submit expense reports in a timely manner.
• Maintain a clean and safe working environment and follow all safety and emergency

Procedures.

• Follow PPE and compliance regulations that are established by OSHA.
• Complete assigned tasks consistently with Fair Housing regulations

Requirements

Core Competencies & Required Skills/Abilities:

• Self-Motivator - Works autonomously and resolves problems appropriately with 

minimal supervision, with a high attention to detail.

• Tactful Communication - Conveys information both orally and written in a timely and 

clear manner which promotes an accurate understanding on the part of your audience. 

• Flexibility - Adapts to fast-paced and ever-changing environments.
• Time and Project Management - Has a proven ability to meet deadlines and fulfill tasks

by keeping an organized schedule and prioritizing tasks.

• Critical thinking and Decision Making - Uses logic and reasoning to identify the 

strengths and weaknesses of various solutions, conclusions, or approaches to problems, 

ultimately choosing the appropriate course of action.

• Technologically Savy - Proficient with Microsoft Office Suite and ability to maneuver 

through applications on a smart phone. 

• Results Driven Executor - Has an organized process toward completing projects. 

Achieves results and has enthusiasm around exceeding expectations.

Values Alignment:

• Excellence - Complete all tasks and projects with a heightened attention to detail to 

ensure quality work is completed with a strict adherence to timelines.

• Team - Regularly communicate with and support your regional team, and establish close 

working relationships with leaders, vendors, and team members.

• Accountability - Take ownership of tasks and projects, especially when things don’t go 

as planned, and be proactive in creating appropriate solutions to problems 

Independently.

• Integrity - Maintain confidentiality, avoid conflicts of interest, and always act ethically, 

Even When Unsupervised.

• Respect - Use courteous language when speaking of and to others, actively listening 

during conversations and maintaining a high level of professionalism during all 

Interactions.

Education And Experience

• High School Diploma or GED
• Bilingual (English & Spanish) Required
• 1+ years of property management or related experience, preferred.
• 2+ years of customer service experience required.
• 1+ years of clerical or office assistance support required.
• Proficient with Microsoft Word, Excel, Outlook and proficiency or the ability to quickly

learn property management, finance, and project management systems. 

• Strong Organizational Skills and Attention to Detail
• Excellent verbal and written communication skills
• Ability to work independently
• Desire to take initiative and solve problems

Pay And Benefits

• $20 - $26/hour DOE
• Part-time (15 hours a week)
• PTO
• Sick Leave
• 401(k) with Employer Match
• Flexible Schedule
• Employee referral program