Site Reliability Engineer

Job Description:

What we are seeking (Attributes, Skills and Qualifications – required & preferred  

Bachelor's degree in Computer Science/Engineering or equivalent with 7+ years of professional experience, ideally gained within a financial services industry environment  

Thought leadership and ability to influence teams/leadership whilst championing operational improvement initiatives. 

Ability to remain calm and organised under pressure, filtering noise to identify issue root cause, and confidently lead others thorough complex change. 

Highly advantageous for the candidate to possess some background in AWS core services, network connectivity, cyber security practices, Linux, scripting, monitoring tools, 3rd party IDP integration, vendor managed services, application stacks and familiarity with Site Reliability & Engineering (SRE) and ITIL frameworks. 

Understanding of development methodologies including Scrum, Agile, Kanban and test-driven development and toolsets (Jira, Confluence) and interfacing with Product Development, Architecture and Engineering teams 

Strong written and verbal communication skills. Has helped to develop documentation of technical processes, workflows, processes, procedures, metrics reporting/dashboards and run books. 

Proven ability to strategically analyse the risks, benefits, and opportunities associated with a solution. 

Strong organizational skills with high attention to detail 

Consistent professional and prompt communication 

Ability to recognize technical/resource risks and recommend mitigation approaches. 

Excellent inter-personal skills and comfortable establishing professional relationships especially remotely (electronic, phone, written) 

Excellent troubleshooting skills and analytical problem-solving skills 

Creativity and passion to analyse and solve complex problems. 

Business Unit:

Scheduled Weekly Hours:

40

Number Of Openings Available:

0

Worker Type:

Regular

More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.