Production Manager

Description

About Us

At USAgain (pronounced "Use Again"), our mission is to be a global leader in the secondhand clothing industry, creating value for PEOPLE, PLANET, and PROFIT.

• PEOPLE: We support communities by making sustainable fashion accessible and fostering ethical business practices.
• PLANET: We conserve resources and actively combat climate change by extending the life cycle of clothing.
• PROFIT: We sustain our operations and growth, ensuring long-term impact and innovation in the industry.

Through the collection of used clothes and shoes, our Clothing Drop Spots provide a convenient and sustainable solution for communities to extend the life of textiles and promote a culture of reuse. By collaborating with local sustainability programs, we help increase textile reuse, support resource conservation, and contribute to positive environmental change—all while keeping good, reusable clothing in circulation.

About The Role

The Sorting Center is a key operational hub of USAgain, where donated clothing and shoes are carefully sorted, organized, and prepared for distribution to Twice Threaded retail locations. This facility ensures that all items are processed efficiently, meeting quality standards and supporting USAgain’s commitment to sustainability, reuse, and community impact. 

Mission Statement

Our mission aligns with the growing efforts of municipalities and local governments to keep good, reusable textiles in circulation and promote a culture of reuse. As cities adopt circular economy initiatives, our collection points provide a proven, convenient solution for communities to extend the life of clothing and shoes. By collaborating with local sustainability programs, we help increase textile reuse, support resource conservation, and contribute to positive environmental change at the community level—all while reducing the burden on traditional waste management systems. 

Salary

$85,000 Annually

Responsibilities

• Lead and supervise all sorting center staff, including Presorters, Fine Sorters, Fine Sorting Lead, and Facilities Manager. 
• Oversee the full sorting process from ordering credential clothing and shoes to preparing and fulfilling orders for retail locations. 
• Maintain a clean, organized, and efficient workspace that supports smooth production flow. 
• Create and manage weekly employee schedules, verify time sheets, and ensure adequate shift coverage. 
• Conduct weekly team training to improve quality, safety, and performance standards. 
• Partner with the CCO to conduct annual performance reviews, evaluate employee development, and set yearly goals. 
• Review daily and weekly production metrics, track progress against targets, and prepare concise performance reports for the CCO and CEO. 
• Coordinate with retail production teams to ensure accurate and timely order fulfillment. 
• Manage inventory of materials and supplies to prevent shortages or production delays. 
• Ensure all equipment (including RFID systems) is properly maintained, fully operational, and efficiently used. 
• Foster open communication and teamwork to maintain a positive, accountable, and high-performance culture. 
• Identify and implement process improvements that increase efficiency, productivity, and organization. 
• Uphold all safety, cleanliness, and compliance standards throughout the facility. 

Requirements

• 2–3 years of experience in production or inventory management (apparel or textile industry experience preferred). 
• Proven ability to multitask, prioritize, and stay organized in a fast-paced environment. 
• Strong leadership and supervisory skills with a positive, motivating approach. 
• Analytical thinker with excellent problem-solving and communication skills. 
• Proficiency in Microsoft Office (Excel, Outlook, Teams). 
• Reliable, detail-driven, and committed to maintaining an efficient and safe workspace. 
• Must be able to work full-time, on-site in the sorting center. 

Skills Needed

• Hands-on leader who provides consistent direction, feedback, and support. 
• Positive, energetic, and team-oriented, fostering collaboration and accountability. 
• Organized and proactive, with strong follow-through and multitasking ability. 
• Clear communicator with attention to detail and results. 
• Results-driven and comfortable presenting metrics and performance goals. 

Our Benefits Include

• 80% Coverage of Medical, Dental & Vision Premiums – We cover 80% of premiums to keep you healthy without the high costs.
• Short-Term & Long-Term Disability (STD & LTD) – Provides support and peace of mind if you’re unable to work due to illness or injury.
• 401(k) Program – Save for the future with employer contributions to help you plan for retirement.
• Life & Accidental Death Insurance – Offers added security for you and your loved ones.
• 9 Paid Holidays – Enjoy time off to recharge and maintain a work-life balance.
• Safety Bucks Program – Rewards safe work habits with extra cash.
• Wellness Programs – Focused on enhancing your overall health and helping you thrive at work and beyond.