Network Administrator
Nature's Path Foods.com
Office
Richmond, British Columbia, Canada
Full Time
Key Responsibilities:
- Operate & Maintain the Network
- Administer and support switches, routers, firewalls, and enterprise WiFi (planning, deployment, configuration, upgrades, and lifecycle management).
- Monitor network performance and availability; troubleshoot L1–L3 issues (routing, switching, DHCP/DNS, VPNs, wireless roaming, interference).
- Maintain device configurations, backups, and standard templates; ensure firmware and patch hygiene.
Secure & Harden
- Implement and maintain firewall policies, VPNs (site-to-site & remote), ACLs, VLAN segmentation, and 802.1X/NAC where applicable.
- Proactively monitor for threats and respond to security events in partnership with infrastructure and security teams.
- Align with internal security policies and audit requirements; maintain audit-ready documentation.
Wireless & Edge
- Design, optimize, and support high-density WiFi across offices and plant environments; analyze spectrum and roaming.
- Support network-connected security systems (e.g., IP cameras/NVRs, door access) in our facilities.
Service & Collaboration
- Provide Tier 1-3 escalation support for network incidents and changes.
- Partner with server, cloud, and application teams on deployments (e.g., VLANs, load balancing, QoS).
- Assist with other Infrastructure Team tests when network work is light, ensuring team goals are met.
Documentation & Governance
- Maintain accurate and current network topology, IPAM, and change records.
- Contribute to standards, runbooks, and post-incident reviews; recommend continuous improvements.
Afterhours Support
- Not part of the primary on-call rotation, but must be available for escalation in case of critical network emergencies.
- Support planned afterhours change/patch windows (evenings, Pacific Time) to minimize user impact—especially for firewalls, switches, and wireless APs.
- Provide remote or onsite support during critical maintenance or major incidents that affect production operations (some plant operations run 24×7).
Required Qualifications:
- Degree or diploma in Computer Science, Information Technology, or equivalent experience
- 3+ years administering enterprise LAN/WAN environments.
- Experience with network monitoring tools (e.g., PRTG, SolarWinds, Nagios, or similar).
- Strong hands-on knowledge of TCP/IP, routing & switching, VLANs, STP, DHCP/DNS, VPNs, LLDP, RADIUS, and WiFi.
- Experience managing firewall policies, site-to-site/remote access VPN, and network monitoring (e.g., PRTG, SolarWinds, or similar).
- Clear, concise documentation and communication; ability to drive issues to closure.
Nice-To-Have Skills:
- Cloud networking (Azure preferred): VNets, VPN/ExpressRoute, NSGs/UDRs, private endpoints, hub-and-spoke.
- Familiarity with SDWAN, SASE, and ZeroTrust concepts and platforms.
- Experience with 802.1X/NAC, certificate-based auth, and segmentation strategies.
- WiFi design (predictive & survey tools), RF troubleshooting, WPA3/Enterprise.
- Experience with ITSM workflows (e.g., Halo ITSM/ServiceNow/JSM) and change management.
- Familiarity with industrial/plant environments (redundancy, HA pairs, maintenance windows).
- Exposure to audit frameworks (e.g., SOC 2) and evidence readiness.
- Certifications (nice to have): CCNA/CCNP, Network+, NSE/PCNSE, CWNA/CWNP, AZ700 or equivalent.
This is a hybrid role (three days in office) and will pay between $90,000 - $115,000/year.
