Systems Analyst

Assaia International AG provides AI-based software solutions for global airports and airlines. We were founded in February 2018 in Switzerland, headquartered in Zurich and New York and we have a fast-growing team located across Europe and North America.

Assaia offers AI-based computer-vision solutions that monitor and analyse aircraft turnaround processes from video streams. Assaia’s solutions help airports and airlines improve on-time performance, efficiency, safety, and sustainability metrics, helping them get their passengers to their destinations on time. We work with aviation companies across the world including New York JFKIAT, Toronto Pearson, United Airlines, British Airways, London Heathrow and more. See details and demos on our website and Linkedin! 

We are looking for a skilled Systems Analyst to join our product team to work on improving Assaia's product suite and facilitating the job of software engineers by analysing, decomposing, and describing product development tasks. Your job will shape the existing and future products in the aviation domain for turnaround monitoring and optimisation, and beyond.

• Own the technical knowledge of the product and bridge the gap between product and business requirements on one hand and technical implementation on the other.
• Analyse complex operational and system requirements, breaking them down into structured and clear tasks for development teams.
• Collaborate closely with Product Owners to refine user stories, acceptance criteria, and workflows.
• Create and maintain high-quality system documentation, including process flows, technical specs, and data mappings.
• Ensure alignment and communication between product and technical teams to reduce ambiguity and misalignment.
• Support backlog grooming, sprint planning, and estimation activities.
• Support QA and technical teams in product-related questions.
• 4+ years of experience working in software engineering teams.
• Strong background in creating clear, detailed technical documentation, requirements, and API specs.
• Proven ability to decompose complex problems into manageable tasks.
• Experience working in agile development environments.
• Excellent communication skills to bridge business and technical stakeholders.
• Experience with AI/ML and data processing pipelines will be a plus.
• Strong problem-solving and critical thinking skills.
• Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field.
• Experience in working with aviation products will be a plus.

Assaia is a unique place where you can work on a technically advanced and innovative product for an exciting and important industry. You will be working in a diverse international team of smart people who can learn a lot from each other – all this without leaving your home – or sunbed, if you wish! 
Your input will be valuable and we actively ask everyone to share their thoughts and ideas to help steer the direction of the company’s development. Additionally, we offer:

• A flat hierarchy and close to zero bureaucracy.
• Participation in making important decisions, your ideas will be heard and implemented.
• Always remote work and a flexible schedule.
• Agile processes.
• Paid vacation, paid sick leaves.
• Paid relevant courses/online education/English courses.
• Great company culture based on honesty and mutual respect.
• Live team events.

We are a team of 100 now. We are looking forward to expanding it with you!