Maintenance Manager

Company Description

Join the team at Pullman Cairns International, one of the region’s most iconic five-star hotels in the heart of Cairns. As part of the global Accor network, we take pride in delivering exceptional guest experiences - and that starts with a team that cares just as much about our people as we do our guests.

You’ll be joining a hands-on, supportive Engineering team and will report directly to the Director of Engineering, working alongside experienced trades professionals who take pride in craftsmanship, safety, and teamwork.

Our hotel features 324 spacious guest rooms, 13 versatile meeting spaces, and Coco’s Kitchen + Bar, making it a dynamic and rewarding environment for those who enjoy variety, problem-solving, and maintaining high standards of presentation.

Job Description

Delivering a 5-Star Experience Every Step of the Way

We’re seeking an experienced and hands-on Maintenance Manager to help lead our Engineering team and ensure our property continues to deliver exceptional guest comfort and operational excellence.

Key Responsibilities:

• Oversee all preventive and corrective maintenance programs to maintain hotel standards and ensure optimal guest experience.
• Manage day-to-day operations of the engineering workshop, including job allocation and tracking through HotSOS.
• Supervise contractors and ensure all safety, access, and compliance procedures are followed.
• Coordinate closely with Front Office and Housekeeping to minimize downtime for rooms and facilities.
• Lead safety, energy conservation, and risk management initiatives in line with InterREACT and WHS standards.
• Maintain the hotel’s external areas and plant operations to brand and environmental standards.
• Provide technical expertise, improvement recommendations, and emergency response support when required.

We value experience in maintenance, strong problem-solving skills, attention to detail, and effective communication. In return, we provide a supportive work environment and opportunities for professional growth.

Qualifications

We are looking for candidates who are passionate about growth and development, and who are committed to making a meaningful impact within our team. If you're driven to elevate the guest experience and contribute to the success of a premier 5-star hotel, we want to hear from you. 

• Previous leadership experience in hotel or facilities maintenance preferable.
• Strong technical knowledge across mechanical, electrical, and building systems.
• Solid communication and customer-service skills
• Strong interpersonal and problem-solving abilities
• Flexibility to work mornings, afternoons, weekends and public holidays

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.