Project Coordinator

Description

Position Summary

The Operations Coordinator for Redspin supports project delivery and governance for the rapidly expanding Redspin consulting/assessor team. 

Specific Job Responsibilities

• Schedule regular internal/external client meetings, emails and other communications, maintaining high level of professionalism and customer service.
• Act as a secondary contact for clients, consultants, and contractors to help coordinate and manage Consulting Services engagements.
• Facilitate the scheduling and delivery of CMMC certification training classes.
• Identify and report on risks to project schedule and budget.
• Provide updates to PSA tool to support metrics, reporting, and forecasting based on scheduling, budgets and hours.
• Review data to ensure the timeliness and accuracy of project data for leadership and internal stakeholders.
• Email project status updates to clients on a recurring basis.
• Proactively escalate potential customer satisfaction issues, internal operational issues, and Consulting Services team issues to Sr Operations Manager, Director, and President of Redspin. 
• Perform other duties within the scope of the role as assigned.

Requirements

 EXPERIENCE REQUIRED· Minimum 5 years’ related experience· At least two years’ experience in operations or project coordination for consulting operations.QUALIFICATIONS, SKILLS, & KNOWLEDGE· Bachelor’s degree preferred· Active PMP certification preferred.

• Excellent      organizational and problem-solving abilities.
• Proficiency      in project management tools and methodologies.
• Strong      communication and interpersonal skills.
• Ability      to work independently and multi-task, in a fast paced and constantly      changing environment
• Proficient      in MS Office Suite, Salesforce
• Professional      Services Automation (PSA) tools is a plus

Ability to deliver constructive feedback and foster a supportive team environment. Ability to embrace Clearwater’s CLEAR core values (Commitment to Client Success, Lead with Accountability, Integrity & Collaboration, Excellence in All That We Do, Advance Colleague Success, Respect & Transparency) and culture  

The base salary range for this role is $_60,000__________ to $__70,000_________. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays, and paid sick time. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including applicable candidate experience, skills, education and other factors permitted by law.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of colleagues in the role. All colleagues may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Clearwater is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Clearwater/Redspin’s Recruiting team if you need any assistance completing any forms or to otherwise participating in the application process.

Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires the ability to use a personal computer for extended periods of time.