Miner Maintenance Supervisor

About Riot Platforms

Riot Platforms, Inc. (“Riot”) is a Bitcoin-driven industry leader dedicated to developing and operating large-scale data centers for high-performance computing and Bitcoin mining. With a vertically integrated strategy, Riot is actively expanding its mining operations, particularly in Texas and Kentucky, while also supporting innovation and growth through its engineering and fabrication teams in Denver, Colorado, and Houston, Texas.

Join us as we build the world’s leading Bitcoin and digital infrastructure platform, now expanding into large-scale data centers for high-performance computing (HPC) and AI clients, and help shape the future of digital assets and advanced computing. 

Key attributes we are looking for

At Riot, our team members have unparalleled opportunities to work on groundbreaking initiatives that are shaping the future of our company. Our innovative spirit has positioned us as a leader in the industry, driving advancements that are setting new standards at the intersection of Bitcoin mining and energy.

If you are passionate about Bitcoin and eager to be part of this dynamic sector, Riot is where your journey begins. We value creativity, innovation, and a relentless drive to enhance organizational efficiency. With strong communication skills and the ability to multitask, you excel at identifying problems and delivering effective solutions. You take initiative, work independently, and maintain a sharp attention to detail. At Riot, our employees aren’t just part of the future—they’re creating it.

Essential Functions

• Receive instructions from Miner Maintenance Manager and submit workflows to the Miner Maintenance team to follow during operation.
• Develop training procedures, Standard Operating Procedures and other helpful materials to shorten the length of time to train a new employee.
• Work with contactors on site to keep tabs on the progress of their work. I also assign work and notify their teams of when a failure has happened.
• Consult and advise on development of internal software features
• Keep inventory of every miner on site and its current settings, Hash rate, repairs needed, etc. All this information must be within compliance of SOX regulation.
• Support each assistant supervisor when dealing with personnel conflicts and giving advice when disciplinary action must be taken.
• Follow an on-call schedule to be able to respond to any mass failure within the mine that causes the miners to stop hashing.
• Submit and approve Purchase orders from the Miner Maintenance team.
•  Interview and offer input in hiring of Tier 1 and Tier 2 Technicians
• Research new repair methods within the industry and stay on top of the game to ensure the optimal hash rate
• Organize and prepare employees for outside training such as the Maintenance repair course and the operation course in the past.
• Supervise the commissioning of new miner installations and provide the new information our SOX Team and be able to show proof within the pool settings.

Skills And Qualifications

• Excellent multitasking skills
• Ability to work under pressure with minimal supervision.
• Excellent problem-solving skills
• Detail-oriented and highly organized
• Ability to bring attention clearly and promptly to any major errors in the Data Center that involve the Miner Maintenance team.

Education and training requirements

• High School Diploma or GED or relevant experience
• On the job training is provided
• PCB repair certifications a plus

Experience Requirements

• Basic tool use and Computer literacy is required.
• Experience with Computer troubleshooting, and repair is required

Physical Requirements:

• Prolonged periods standing and walking.
• Must be physically able to climb ladders, bend, or crawl into awkward spaces.
• Must be able to lift to 50 pounds at a time.
• Must be able to bend, reach, stoop and pull.

Compensation And Benefits

• Competitive salary commensurate with experience
• 401k plan with company matching
• Great medical, vision, and dental plans to choose from
• Long-term and Short-term disability
• Additional benefit options (Employee Assistance Program, Pet Insurance, and more)
• Flexible Spending Accounts
• Generous PTO and Paid Holidays
• A fun company culture with tremendous growth opportunities!