Business Analyst

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Summary

• Based at Manchester Airport
• Permanent Role
• Flexible/Hybrid working for a better work/life balance
• We are proud to be a diverse employer, and we welcome candidates from all backgrounds.

Why Mag?

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities through decarbonisation, education, skills development, and volunteering initiatives.

At MAG, we recognise that creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues. You’ll also have access to some great benefits including:

• Bonus Scheme
• 10% company contribution pension
• 25 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• Free Virtual GP service, available 24/7
• Care Concierge service
• Two volunteering days per year

The Role

We’re looking for a Business Analyst to join our Technology Product & Change function, helping to transform our business through technology, digital and automation. You’ll work with stakeholders across MAG to identify business needs, define and shape technology change projects, and support delivery from inception through to benefits realisation.

You’ll play a key role in digitising the passenger journey, improving aircraft turnaround times, and optimising colleague experiences. This is a hands-on role that spans systems, data, processes and people.

What Will Make You Successful In The Role?

We’Re Looking For Someone With:

• Extensive experience in business analysis across systems, process and data
• Strong stakeholder engagement and communication skills
• Proven ability to elicit and define clear, actionable requirements
• Experience working across agile and waterfall methodologies
• A track record of delivering technology and behavioural change
• Strong analytical and problem-solving skills
• Experience in business case development and benefits realisation
• Ability to manage multiple complex projects in parallel

If you're passionate about driving change, solving business problems, and delivering real value through technology, we’d love to hear from you!

Equal Opportunities & Reasonable Adjustments
At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer, we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

• You can contact the team by emailing HR.Recruitment@MAGAirports.com
• Our Colleague Resource Groups include: Women’s Network, Embrace – Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity.

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