Product Owner (Commercial)

At Best Practice Software, our vision is communities connected with care. In 2025, we have a new mission to build a culture people love, where:

• we value customers,
• we work together for success,
• we are accountable for our actions,
• we innovate for the future, and
• we celebrate diversity and inclusion.

If you share our vision and values, please consider this exciting career opportunity to join our growing team in Brisbane or Bundaberg, Queensland.

You’re unique, and we value that. As a Product Owner, we’ll call on your unique talents, skills, expertise, and experience to:

• Translate complex technical requirements, from government and industry partners, into clear product design specifications;
• Manage the product backlog, ensuring priorities align with government, regulatory, legislative and partner mandates;
• Collaborate closely with architecture, UX and product to build software users love;
• Plan and drive the development of third-party integrations;
• Analyse the market and gather feedback from government, industry and the primary healthcare space to better define a roadmap for API and third-party integrations;
• Use your uncanny ability to discover, distil and distribute the details;
• Optimise our workflows and improve User Experience across our product suite;
• Facilitate effective stakeholder management, creating positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives;
• Represent the company at industry events, conferences and partner forums, sharing insights, gathering feedback and participating in co-design and product feedback opportunities;
• Undertake software analysis and design;
• Undertake team backlog and iteration planning;
• Support the product planning processes.

We believe our ideal applicant will demonstrate the following attributes:

• 2+ Years in a Product Owner, Technical Analyst and/or Business Analyst position, working on technology-centric projects;
• Experience with FHIR, REST API’s, Microsoft SQL is desirable;
• Ability to identify opportunities and risks, as well as problems, inefficiencies and inconsistencies, and propose solutions that drive demonstrable improvements;
• Experience reviewing and translating technical specifications into user requirements;
• Be an open book, sharing your knowledge and ideas to help grow our customers and our teams;
• High order skills in written and verbal communications, reasoning, judgement, strategic and analytical thinking and inquisitive questioning;
• Top shelf skills in MS Office and experience with tools generally used in product delivery;
• Passion for making our customers' product experience as amazing as possible;
• Post-secondary qualifications in IT;
• Previous experience working in Australian Healthcare;
• Flexibility to travel locally and domestically when safe to do so.

What’s in it for you?

• Market-leading benefits that make us a proven local employer of choice.
• Flexible work arrangements that help you strike the right career balance.
• Exciting start to, or positive development of, your Health IT career, with brilliant internal growth opportunities.
• Belong as part of a dynamic and highly supportive team with a strong dedication to the mission.
• Enrich your experience by supporting our frontline healthcare heroes across Australasia.

How can we get this ball rolling?

To start a conversation on your fit within our team, we recommend you provide us with:

• a capability statement/cover letter highlighting your experience and how you meet our requirements; and
• an updated copy of your resume.

Your new career starts here.

For more information on this role, please contact Alan Goodare on 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand). If you're ready to soar to new heights, then click the button to ‘Apply’ for this job. Only applicants required for an interview will be contacted upon submission of this application.