Sales Consultant - New Homes
Retirement Villages Group.com
Office
West Malling, England, United Kingdom
Full Time
We’re looking for a New Homes Sales Consultant to launch off-plan sales for our brand-new luxury retirement village in West Malling - a development featuring 140 beautifully designed homes set within a vibrant, sustainable community.
You’ll play a key role in bringing this exceptional new community to life, guiding potential residents and their families from first enquiry through to completion, ensuring a seamless, personal and inspiring customer experience every step of the way.
What You’Ll Do
- Take full ownership of sales activity for the development - from lead management to completion.
- Deliver outstanding customer care, acting as the single point of contact for all prospects.
- Convert enquiries into qualified viewings, reservations, and completions, consistently achieving sales targets.
- Confidently present the lifestyle, amenities, and benefits of the development both off-plan and in-person.
- Maintain meticulous CRM records and follow processes to ensure compliance and accuracy.
- Build strong relationships with prospective residents and their families, helping them make positive choices about their next chapter.
- Collaborate with the Village Manager and wider team to ensure smooth handovers and an exceptional move-in experience.
- Support marketing events, open days, and local networking to raise awareness and drive interest.
- Uphold RVG’s values, promoting a culture of community, care, and excellence.
About You
You’re an engaging and empathetic salesperson with a genuine passion for helping people make life-changing decisions. You combine commercial drive with warmth and understanding - and thrive in a customer-focused environment.
You’Ll Bring:
- Proven experience in new homes, estate agency, or retirement living sales, ideally off-plan
- A consistent record of achieving or exceeding KPIs
- Exceptional communication and relationship-building skills
- A proactive, organised, and self-motivated approach
- Excellent negotiation and closing ability
- Confidence using CRM systems and digital sales tools
- Flexibility to work weekends as required
- A full UK driving licence
What’s in It for You
- Competitive salary + great commission structure
- Pension scheme
- Enhanced annual leave
- Life assurance
- Enhanced maternity, paternity, and adoption pay
- Birthday day off
- Employee Assistance Programme
- Retail discounts & wellbeing initiatives
- Learning, development, and volunteering opportunities
Ready to Join Us?
If you’re ready to make a genuine impact by helping people find the next chapter of their lives - and want to be part of a brand redefining later living in the UK - we’d love to hear from you!
