Country Solution Architect

ADP is hiring a Country Solution Architect.

• Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?
• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? 

Well, this may be the role for you. Ready to design what's next?

The Country Solution Architect  is responsible for product development and maintenance for a portfolio of one or more GlobalView countries. Responsibility is focused on the activities related to technical analysis and design, configuration, and testing. The role uses defined processes to make enhancements and corrections to functionality, based on submitted issues and approved business requirements.

This role requires significant technical expertise of SAP payroll and practical knowledge of GlobalView processes and standards. Over time, this role will also require technical expertise in country-specific topics related to time, HR, and ESS.

As expertise and skills are increased, project assignments will become increasingly large and complex with increasing degrees of latitude. All but entry-level associates in this role are expected to provide technical coaching and consultation to others in the Product Development Team.

This role is expected to function independently based on functional specifications and project assignments and direction coming from one or more sources. The Director – Application Development is the escalation point for any conflicts or imbalances in workload among Architects.

The Architect is expected to manage priorities and work independently. The role is responsible for providing regular status reports regarding open tickets and work following defined processes to internal business partners, typically the senior-level manager (Director – Application Development).

Reporting to the Director – Application Development, the role interacts with a variety of organizational levels in Product and in Implementation, Service, and Support, but primarily, interaction is with peers in the Country Solution Manager role. Specific interaction requirements are driven by the nature of assignments.

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What You'Ll Do:

Here's what you can expect on a typical day:

• To provide technical analysis and design of technical solutions for identified problems and approved enhancements for a portfolio of assigned countries.
• To manage own project activities on a daily basis to ensure on-time completion of committed deliverables.
• To adhere to standards for process and methodology, analysis and design, configuration and testing, as well as documentation in all work activities performed.
• To collaborate with Country Solution Managers to ensure that functionality is optimized between being feature-rich, easily implemented and maintained, highly usable and intuitive, and meets committed timelines, while remaining compliant with local regulations and best practices. To communicate status of projects regularly to ensure no surprises and to proactively address potential roadblocks.
• To educate internal resources on the technical aspects of developments and fixes – through formal training, documentation, and ad hoc communications
• To provide a single point of ownership for all technical details for a portfolio of assigned countries
• The role of Country Solution Architect does not have any direct reports

Qualifications

• SAP technical expertise in analysis and design as well as configuration and testing for payroll functionality for one or more countries, differentiating the levels of this role:

Level II – typically up to 10 years doing SAP payroll design, configuration, and testing for two or more countries

 Level III – typically more than 10 years doing SAP design, configuration, and testing for three or four countries, plus the addition of “edge” skills in SAP time management, HR, and/or Self Service

• Effective written and verbal communication skills in English (the addition of other languages necessary for the support of some countries)
• Appreciation of cultural nuances differences and their impact on effective communication
• Ability to adapt to evolving processes, tools, and team structure
• Ability to adhere to processes and guidance and make sound decisions under sometimes ambiguous circumstances
• Learning agility
• SAP US (Other countries, as plus) Payroll solution expertise
• Demonstrated strong knowledge of U.S. tax regulations
• Attention to detail and methodical
• Ability to work under stress in a dynamic environment
• Good sense of humour
• Ability to work somewhat flexible hours to accommodate various time zones YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
• Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.
• Learning agility
• SAP US (Other countries, as plus) Payroll solution expertise
• Demonstrated strong knowledge of U.S. tax regulations
• Attention to detail and methodical
• Ability to work under stress in a dynamic environment
• Good sense of humour
• Ability to work somewhat flexible hours to accommodate various time zones YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
• Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.
• Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.