Account Manager, Health Comms

About Us

At We., we've spent decades at the intersection of technology and humanity, bridging the gap between what businesses create and how people experience those creations. We've learned that beneath even the most unruly situations — whether it's a global crisis, an emerging technology, or a sweeping organizational change—lies a simple human need. That need could be for trust, connection, safety, or a sense of purpose. But it’s always there. And it is only by uncovering these truths that we can make real, meaningful progress.

About The Role

Are you passionate about healthcare innovation and working with companies who are transforming the landscape with breakthrough products and solutions?  Does the future of health inspire you?  Do you like translating complicated stories about science, disease, data and technology to educate wider audiences? If so, you’ve come to the right place. We are looking for an Account Manager to join our thriving healthcare practice and help our clients tell their stories in bold, unconventional ways.

Our team sits at the forefront of profound change in healthcare. Big data, personalized care, digital medicine—it’s all a tidal wave of implications and opportunity. Even better, the new world of healthcare puts patients at the center of it all. We are skillful guides for these innovation rides because we are equally adept at translating what’s coming out of the lab as we are at navigating regulatory and economic hurdles. And we never lose sight of the human side of the story. Meaning, we make clients’ stories live and breathe. We give them a beating heart.

Come join us at a different kind of healthcare practice.  We.’s Health Sector was formed by leaders in the industry who got tired of the old way.  Our approach is why were recognized as “Outstanding Agency Practice” at the 2025 U.S. PRWeek Healthcare Awards and why our team cranks our award-winning work. This is how we are different:

• We have an entrepreneurial spirit, supported by deep “big agency” resources;
• We are taking brand new, progressive communications approaches in a rapidly evolving healthcare landscape, to attract the kind of clients who are innovators and want to be disruptors in the industry
• The leadership team is extremely hands-on and members at every level will “roll up their sleeves” and help each other out. There are no formalities – everyone can be themselves.
• No bureaucratic processes, politics or “swim lanes” to hold staff back from opportunities; if you want to do it, we will give you the chance to prove you can

We. provides a breadth of health communications services to clients across pharmaceuticals and biopharmaceuticals, consumer health and wellness, health IT, medical devices, digital health, health systems and life sciences. We develop innovative programs that reach and influence the biotech industry, investors, physicians, advocates, patients, regulators, policy makers, payers and consumers.

The ideal candidate is an experienced healthcare communicator who thrives in an environment where enthusiasm, creativity and curiosity are valued. Key to success in this role are a passion for client service, a sense of urgency, critical thinking/problem solving and a steady stream of ideas! 

Preference for candidates in the Eastern or Central time zones.

Responsibilities

Client Service:

• Lead 2-3 client engagements, serving as day-to-day client lead on key projects
• Demonstrate success in nurturing, growing and sustaining client relationships, as well as relationships with other company stakeholders, internal/external spokespeople and advocacy/third-party partners
• Contribute to creative campaign programming and continually look for ways to improve client programs to achieve objectives
• Help ensure flawless execution of all program elements across multichannel programs that incorporate digital and social media communications
• Establish strong collaboration and communication across account teams and with integrated cross-agency teams (digital, creative, insights & analytics)
• Ensure a high standard of quality control on client deliverables

Technical Skills:

• Experience leading the day-to-day work on large, integrated healthcare/pharma accounts and working closely with media, digital and creative specialists to deliver on client objectives
• Excellent project management skills – keeping all trains moving on time and on budget
• Anticipating what’s to come, staying steps ahead of clients
• Strong writing/editing skills. Ability to develop client-ready documents such as press releases, backgrounders, Q&As
• Strong deck/PPT development skills. Knowledge of how to set up slides to so they are visually appealing and easy to read/look at
• Strong presence/speaking skills including leading or speaking on client calls and in face-to-face meetings.
• Understanding of social media channels and knowledge of strategies to reach healthcare media
• Experience with media relations is preferred, but not required. Our philosophy is that the best people to pitch media are the account team, because they know the business the best.   

People Management:

•  Mentor and motivate junior staff with the goal of retention and development
• Model and hold team accountable to demonstrating agency values

Agency Business:

• Support organic growth opportunities
• Support new business efforts
• Participate in cross-agency initiatives

Qualifications

• Bachelor’s degree preferred in Communications, Journalism, Marketing, English or related field
• At least 4 years of experience in PR – in an agency and/or corporate environment.
• Minimum of 2-3 years direct experience in pharmaceuticals, biotechnology, medicine, clinical trials, health tech medtech or related expertise whether agency-side or client-side
• Passion for doing great work and being part of a growing organization where creativity and collaboration are valued is a must

#Li-Df1#Li-Hybrid

Compensation

The base annual salary range for this role, applicable across all U.S. locations, is outlined below. The actual salary may vary based on several factors such as business requirements, job responsibilities, skills, experience, and geographical location.

Salary Range$88,000—$100,000 USD

Benefits

As part of our commitment to the success and well-being of our team, regular employees working 20 hours or more per week are eligible for the following benefits:

• Comprehensive benefits program including medical, dental, and vision coverage
• Generous time off including PTO, holidays, annual wellness break, summer Fridays and personal days
• 401k plan including company match and financial wellness support
• 16 weeks of paid parental leave for all employees
• 22-24 weeks paid parental leave when coupled with Short-term disability
• 2 weeks caregiver leave
• Support with home office equipment
• Bi-annual Wellness Credits
• Monthly Technology Credit (to offset internet / phone costs)
• Community Engagement Days
• Learning and Development Programs for our employees

Equal Opportunity: We. provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.

Diversity and Inclusion: We. values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.

North America non-remote employees are required to come into the office 3 days a week.