Cloud Support Specialist (m/f/x)

The Opportunity:

We are looking for a highly engaged Cloud Support Specialist (m/f/x) to join our growing IT team in Romania. 

In this role, you will have an impact on our commerce cloud platforms, ensuring a seamless and scalable digital experience to our global customers. This is an exciting opportunity to be part of a global team driving innovation in a rapidly evolving industry. 

This is initially a two-year contract (maternity leave cover). Typical work hours fall between the business hours of central European and North American east coast time-zones (mostly between 1pm and 10 pm Romanian time). 

What We Are Looking For:

• Education & Experience: Bachelor’s degree or equivalent experience within an enterprise level corporate IT environment 
• Language: Fluency in English (written and spoken) 

Technical Skills:

• Strong knowledge on Linux and  Jenkins 
• Knowledge of SAP Commerce Cloud, AWS cloud, docker, Kubernetes and Azure advantageous 
• Good to have: Experience with SQL, JBoss and Tomcat 

How you will thrive and create an impact: 

• Performance Monitoring: Continuously evaluate site performance. 
• Code Migration: Manage code migration across environments. 
• Troubleshooting: Support and resolve storage, performance, application, and API issues. 
• Maintenance: Perform and validate maintenance tasks during scheduled windows. 
• Training: Document requirements and support training program design and delivery. 
• Incident Management: Handle escalated incidents from Level 1 support, ensuring timely resolution and SLA adherence. 
• Performance Monitoring: Continuously evaluate site performance. 
• Code Migration: Manage code migration across environments. 
• Troubleshooting: Support and resolve storage, performance, application, and API issues. 
• Maintenance: Perform and validate maintenance tasks during scheduled windows. 
• Training: Document requirements and support training program design and delivery. 
• Incident Management: Handle escalated incidents from Level 1 support, ensuring timely resolution and SLA adherence. 

Our Commitment To You:

• We value your time off, through flexible working hours and a hybrid setting, 24 vacation days and an extra paid day off on your birthday! 
• Your wellbeing is important to us. We support it with meal vouchers, our Benefit Online platform, and many others. 
• We care for you and your loved ones through a private medical insurance and Employee Assistance Program. 
• We empower you with learning and development opportunities to grow your career. 
• We know you have some amazing friends, so you also receive a reward for referring people you like. 

#Hybrid #Remote

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Eeo Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
 

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.