Field Medical Operations Manager

Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases.

We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients. 

The Field Medical Operations Senior Manager will partner with Field Medical leadership to drive and execute on strategic and tactical plans. They will manage and oversee KOL engagements working closely with internal stakeholders (Medical Directors, Field Medical) to ensure each program is a success. They will work on enhancing processes and implementing new processes where needed. They will be responsible for capturing all field medical needs assessments and business justifications, routing for approvals and executing each program. They will be responsible for field medical onboarding and technology. They will be responsible for managing USMA&EG vendors supporting field activities.  In addition, they will provide support to field medical leadership with budget tracking, reporting, tactical planning and execution, process training and field communication where required.

Reporting Line

Director, US Medical Affairs & Evidence Generation Operations

Roles And Responsibilities

• Independently manage medical operations for all Field US Medical Affairs led KOL engagements including Visiting Professorships, KOL Lectures, Regional Roundtables, Advisory boards, MSL Education  Dinner Program and Ad Hoc Consultations.
• Partner with Compliance during the review and approval process for all US Medical Affairs led programs, managing any escalations that may be required.
• Partner with Legal team to ensure contracts are developed and executed for each program prior to the execution of the program
• Ensure all field medical business justification forms are submitted for Compliance approval according to the argenx standards
• Act as primary point of contact for all relationships with USMA&EG vendors (supporting field activities) to ensure timely execution of contracting, scheduling, content submissions for KOL engagements.
• Manage day-to-day vendor relationship including onboarding, training, process/guidance updates and escalation for all KOL engagements.
• Manage the onboarding of all new field medical personnel (liaising with MSLs and BIS/IT for systems access and resolve any issues), manage distribution lists and SharePoint access, introductory meetings and credentialing
• Maintain Medical Affairs maps/profiles and rosters for all new field hires
• Work with Field Medical Leadership to support territory planning initiatives and ensure alignments are captured in Veeva Align and Veeva CRM.
• Partner with Field Medical Leadership on medical budget development and management including MSA/SOW/PO processing, invoicing issues, and monthly tracking.
• Lead implementation of technological enhancements and fixes for Veeva CRM and MSL Dashboard.
• Created monthly reporting on key field activities, including interactions and insights for leadership team.
• Supporting training team and directors to deliver MSL trainings on new content, data, upskilling etc.
• Collaborate with executive leadership support team to ensure calendar availability for all programming executed by Med Affairs and Field Medical teams
• Support logistics and agenda development for MSL team meetings.

Skills And Competencies

• Able to effectively network and partner with internal and external stakeholders, building consensus and leveraging partnerships to advance projects
• Strong operational capabilities, eye for detail and commitment to tracking and reporting progress
• Demonstrated ability to build productive collaborations with healthcare professionals
• Excellent communication skills: verbal, written and when giving presentations
• Embraces cross-functional working, values other functions
• Able to thrive as part of a team and when working independently
• Proven track record of delivering results that meet or exceed targeted objectives
• Bachelor’s Degree in healthcare or life sciences required; graduate degree preferred
• 5+ years industry experience with an emphasis on managing operations for field teams
• Strong operational capabilities, eye for detail and commitment to tracking and reporting progress
• Demonstrated ability to build productive collaborations with healthcare professionals
• Excellent communication skills: verbal, written and when giving presentations
• Embraces cross-functional working, values other functions
• Able to thrive as part of a team and when working independently
• Proven track record of delivering results that meet or exceed targeted objectives
• Bachelor’s Degree in healthcare or life sciences required; graduate degree preferred
• 5+ years industry experience with an emphasis on managing operations for field teams

Education, Experience And Qualifications

At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer.

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If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at hr.us@argenx.com. Only inquiries related to an accommodation request will receive a response.