Principal Strategic Business Analyst

We’re entering a new chapter for Information Technology at Water Corporation as we deliver bold, future-focussed solutions. With the launch of our new Information and Technology Group Operating Model, we’re transforming how we deliver technology services, making them faster, more responsive, and more aligned with the needs of our business and customers.

As part of this transformation, we’re hiring multiple new positions. These roles are key to shaping a vibrant, forward-thinking Information Technology Group - one that adds real value, delivers better outcomes, and works in smarter, more agile ways. It’s a strategic shift aligned with our organisational strategies, designed to modernise systems, embrace innovation, and create a more flexible, collaborative, and customer-centric IT environment.

If you're equally excited about innovation, transformation, and making a meaningful impact, now is the perfect time to join us.

About The Role

We are seeking an experienced Principal – Strategic Business Analyst (ITS) to join our team. This role provide specialist expertise to elicit, analyse, and communicate requirements for changes to systems, business processes, policies, and data. You will play a key part in shaping business requirements, designing effective solutions, and preparing business cases that enable successful delivery outcomes across the organisation.

Working closely with stakeholders, you will provide recommendations for process redesign and improvement, ensuring solutions are sustainable, customer-focused, and aligned with corporate strategy.

Real benefits that matter

• Real flexibility with options to work from home, flexible work hours
• An additional 2 well-being days each year
• Access to long service leave pro rata after 3 years of service
• Generous co-contribution superannuation scheme, which offers up to 16%. This includes an 12% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution
• Purchase additional leave of up to 12 weeks

Discover more benefits we offer to support the unique and individual ways our employees live.

What the role will involve

• Lead the end-to-end analysis of business problems and requirements, applying a range of perspectives including Agile, Technology, Finance, and Business Process Management.
• Develop and support robust business cases, process improvements, and solution recommendations that align with corporate strategy.
• Partner with stakeholders across the business to elicit, validate and document requirements, ensuring clear alignment between business needs and outcomes.
• Facilitate financial and commercial analysis to support investment decisions.
• Maintain high engagement with project teams, ensuring requirements are tracked, risks are managed, and deliverables are achieved.

To be successful, you will bring:

• A degree in a relevant discipline (e.g. Technology, Finance, Business Improvement).
• Considerable experience as a Technology Business Analyst or equivalent, ideally in large, complex organisations.
• Strong knowledge of IIBA BABOK and Agile methodologies, with experience applying Scrum, Lean, or Kanban.
• Commercial and financial acumen, including business case development and procurement activities.
• Experience with business process modelling (UML, BPMN) and writing testable functional and non-functional requirements.
• Strong communication, negotiation, and relationship management skills, with a proactive, solution-focused approach.

Apply: If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

Applications close Friday 31st October 2025 

Our commitment to a diverse and inclusive workplace 

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.  

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds. 

Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer recruitment@watercorporation.com.au or 9420 2000.  

To read our diversity and inclusion statement, please visit our website