Senior Manager, Strategy & Operations

Job Description Summary

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The Senior Manager, Strategy & Operations will be responsible for driving enterprise-wide planning, operations, and strategy for CareMore Health. This leader will play a central role in aligning clinical, administrative, and shared services functions with business objectives, ensuring scalable growth and performance optimization across Global Risk populations.

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How will you make an impact & Requirements

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Key Responsibilities

Enterprise Strategy & Execution

• Support the annual and multi-year strategic planning process, aligning with enterprise objectives and investor expectations.
• Serve as a strategic advisor to the VP, Strategy & Operations and executive leadership, preparing board-level updates and enterprise communication materials.
• Manage cross-functional strategic initiatives such as new care model design, integration of acquired assets, and technology-enabled transformation.
• Drive operational excellence by partnering with leaders across Care Management, Utilization Management, Pharmacy, and Provider Networks to improve quality, efficiency, and financial outcomes.
• Support the annual and multi-year strategic planning process, aligning with enterprise objectives and investor expectations.
• Serve as a strategic advisor to the VP, Strategy & Operations and executive leadership, preparing board-level updates and enterprise communication materials.
• Manage cross-functional strategic initiatives such as new care model design, integration of acquired assets, and technology-enabled transformation.
• Drive operational excellence by partnering with leaders across Care Management, Utilization Management, Pharmacy, and Provider Networks to improve quality, efficiency, and financial outcomes.

Field Operations

• Design and implement pursuit lists & training to support field-facing teammates in achieving annual performance KPIs
• Support dashboard & portal enhancements to improve clinical insights and incentive education for network PCPs
• Design and implement pursuit lists & training to support field-facing teammates in achieving annual performance KPIs
• Support dashboard & portal enhancements to improve clinical insights and incentive education for network PCPs

Cross-Functional Collaboration

• Drive collaboration between clinical teams, shared services, and administrative functions to align priorities and ensure consistent execution.
• Foster a culture of accountability, transparency, and data-driven decision-making across the enterprise.
• Drive collaboration between clinical teams, shared services, and administrative functions to align priorities and ensure consistent execution.
• Foster a culture of accountability, transparency, and data-driven decision-making across the enterprise.

Qualifications

• Bachelor’s degree in healthcare administration, business, economics, data science, or related field required; Master’s degree (MBA, MHA, MPH, or MS in Analytics/Health Informatics) preferred.
• 5+ years of progressively responsible experience in healthcare strategy, operations, or analytics within payer, provider, or value-based care organizations.
• Proven track record of leading enterprise-level operational initiatives in healthcare.
• Strong knowledge of Medicare/Medicaid programs and value-based care models.
• Exceptional leadership, communication, and executive presence.
• Demonstrated ability to thrive in a private equity-owned or fast-growth healthcare environment.
• Compensation: $144,368K - $180,460K & bonus eligible
• Proven track record of leading enterprise-level operational initiatives in healthcare.
• Strong knowledge of Medicare/Medicaid programs and value-based care models.
• Exceptional leadership, communication, and executive presence.
• Demonstrated ability to thrive in a private equity-owned or fast-growth healthcare environment.
• Compensation: $144,368K - $180,460K & bonus eligible

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