Sr UX Researcher I

When have you discovered a need your customer couldn’t articulate?  

Do you roll up your sleeves with designers, PMs, and engineers alike, working out findings from research ideating and solutions?  

About the role- Join Elsevier's innovative Clinical Solutions (CS) team as a UX Researcher. You'll play a crucial role in shaping user experiences by conducting impactful research, aligning with product objectives, and collaborating with designers, PMs, and engineers. You will help us support librarians and other health professionals by providing UX research insights about how they use our tools as a trusted knowledge resource to support clinical care, research, education, and information literacy across their institution. Your expertise will bridge user needs with design solutions, fostering a user-centered culture within our dynamic teams. 

About the team- This talented team of diverse UX Researchers are entrusted with driving innovation within our core critical decision making platforms in the health markets space.

Responsibilities

• Collaborating with your squad to explore problems from multiple perspectives. 
• Aligning research solutions with product strategy. 
• Identifying exploratory research opportunities with product leadership. 
• Using research, determine what ideas best meet user and business needs 
• Appling appropriate research methods to achieve goals. 
• Developing an evidence-based research strategy in partnership with cross-functional teams. 
• Modeling excellence (not perfection) in user-centered research processes. 
• Advocating for UX research best practices, especially for research. 

Requirements

• User research methods: Ability to select and apply qualitative and quantitative research methods (e.g., interviews, usability testing, surveys, diary studies, A/B testing).
• Synthesis & analysis: Possess skills in analyzing data to uncover user needs, pain points, and motivations.
• Research planning: Can scope, design, and execute end-to-end research studies that align with business and product goals.
• Product alignment: Understands how to connect research insights to product roadmaps and company strategy.
• Problem framing: Can define and prioritize research questions that address real user and business challenges.
• Opportunity identification: Skilled at spotting new areas for exploration or innovation through research.
• Product alignment: Understands how to connect research insights to product roadmaps and company strategy.
• Problem framing: Can define and prioritize research questions that address real user and business challenges.
• Opportunity identification: Skilled at spotting new areas for exploration or innovation through research.

Elsevier employs 10,000 people worldwide, including over 2,500 technologists. We have supported the work of our research and health partners for more than 140 years. Growing from our roots in publishing, we offer knowledge and valuable analytics that help our users make breakthroughs and drive societal progress.

Digital solutions such as ScienceDirect,  Scopus, SciVal, ClinicalKey and Sherpath support strategic research management, R&D performance, clinical decision support, medical education, and nursing education. Researchers and healthcare professionals rely on over 2,800 journals, including The Lancet and Cell; 46,000+ eBook titles; and iconic reference works, such as Gray's Anatomy. With the Elsevier Foundation and our external Inclusion & Diversity Advisory Board, we work in partnership with diverse stakeholders to advance inclusion and diversity in science, research and healthcare in developing countries and around the world. 

U.S. National Base Pay Range: $93,400 - $155,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

Usa Job Seekers:

EEO Know Your Rights.