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Customs Compliance Manager

Crane Worldwide Logistics.com

Office

Irving, Texas, United States

Full Time

Essential Job Functions

  • Classification of merchandise for both HTS and Schedule B, research of product to assist
  • with such classifications and liaising with both clients and staff for the goal of best in
  • class operations for Crane and Crane’s clients.
  • Assists with the establishment, implementation, and maintenance of internal controls in the form of policies, procedures, and work instructions to ensure that Crane fully satisfies its regulatory obligations pertaining to both US Import/Export and Trade Controls.
  • Analyzes controls through qualitative and quantitative evaluation of transactional documentation for compliance with US trade regulations.
  • Provide training to all employees involved in brokerage related activities in accordance with Crane’s U.S. Brokerage Compliance Manual.
  • Ensure that brokerage activities are carried out as required by the USCBP, Department of Homeland Security, and other US regulatory agencies as set forth within Crane’s U.S. Brokerage Compliance Manual
  • Plan, organize, schedule and lead the audit activities of the brokerage department; providing comprehensive and objective analyses of brokerage files; verifying completeness, accuracy, compliance and overall file integrity.
  • Document audit findings and prepare reports with recommendations for presentation to senior management.
  • Evaluate and implement new technologies to automate brokerage processes.
  • Analyze critical issues, trends, and root causes, and identify solutions that best address them.
  • Manage duty drawback claim process and PEAs (if/when applicable).
  • Production of recurrent or ad hoc reports, metrics, and presentations for senior management.
  • Liaise with U.S. Customs and Border Protection, U.S. Department of Commerce, U.S. Dept of State, and U.S. Census Bureau, to assist with detentions, seizures, investigations, and mitigation as required.
  • Contact agencies of US Government and other regulatory entities as necessary to investigate or address relevant questions or concerns.
  • Read, analyze and interpret existing and industry and government requirements.
  • Track and analyze new and revised legislation which govern program compliance to determine impact on operations; modify program as appropriate in response to changes in US trade law or legal requirements.
  • Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations.
  • Establish and maintain policies, procedures, and work instructions relative to brokerage.
  • Respond timely, resourcefully, and constructively to new demands, priorities, challenges, or obstacles.
  • Author and disseminate internal communications to raise compliance awareness within the organization.
  • Work collaboratively with colleagues from all departments to accomplish assigned objectives.
  • Other duties as assigned

Other Skills/Abilities

  • Proficient and conversant with all CWTS compliance policies, procedures, and work instructions
  • Excellent organizational skills and ability to solve problems quickly
  • Ability to work in a fast paced work environment
  • Computer skills: Excel, Word, Powerpoint

Physical Requirements

  • Talking, hearing and using hands to operate computer equipment
  • Vision abilities required by this job include close vision and the ability to adjust focus

Education And Experience

  • Bachelor’s Degree or business experience
  • Direct experience and working knowledge of Customs brokerage
  • Minimum of 10 years work experience relative to brokerage

Certification And Licenses

  • Professional certification may be required in some areas
  • Brokers License

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We Offer:

  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Customs Compliance Manager

Office

Irving, Texas, United States

Full Time

October 20, 2025

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