Program Manager - Specialty & Support Optimisation

Company Description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

Job Description

• Be uniquely you, come as you are
• Program Manager ready to drive large-scale business transformation
• 2 years Fixed-term Contract opportunity

We are looking for an autonomous, results-focused Program Manager to establish and lead a critical portfolio of optimisation initiatives across our entire group. You'll be instrumental in shaping the future efficiency and profitability of our store and venue operations.

Reporting to the Specialty and Support Optimisation Lead, you will be accountable for the end-to-end success of a strategic portfolio. Your primary focus will be on driving efficiency, reducing the cost of doing business, and delivering sustainable improvements that impact our bottom line.

Sound good? Read on.

Here is a taster of what you can expect in this role:

The role centers on driving strategic business transformation and optimisation across the group. A primary responsibility is initiating and leading a complex portfolio of improvement initiatives, starting with the Discovery phase to identify high-value opportunities and build a robust project pipeline. This involves actively challenging existing processes and collaborating with a wide range of stakeholders to implement process changes and productivity models, ensuring the business achieves its performance and financial targets. The ultimate accountability is the management of projects to time, budget, and quality, leading to the sustainable realisation of defined business benefits.

Success in this role requires exceptional leadership, governance, and stakeholder management skills. Effectively manage competing demands, facilitate crucial inter-functional trade-offs, and maintain business confidence through transparent reporting. Furthermore, responsible for proactive risk management and the expeditious escalation of issues to ensure smooth program execution. 

• Initiate, lead, and successfully deliver a portfolio of complex business improvement and optimisation initiatives across multiple business units and brands.
• Lead the discovery phase to identify high-value opportunities and build a robust program pipeline.
• Challenge existing processes and actively support the delivery of process change, collaborating with stakeholders to implement productivity models and achieve performance convergence targets.
• Manage competing demands, facilitate critical inter-functional trade-offs, and maintain the confidence of business customers through transparent reporting and governance.
• Accountable for managing projects to time, budget, and quality, ensuring the establishment and sustainable delivery of defined business benefits.
• Inspire, coach, and develop supporting project team members and business partners on best practices, building a strong future capability pipeline.
• Proactively identify, manage, and escalate risks, issues, and dependencies to ensure smooth program execution.

Qualifications

Now Let’S Talk About You:

• 6+ years in a Project/Program Management role, with proven experience establishing and delivering transformational, business-orientated programs of work.
• Deep knowledge and experience in delivering programs utilising both Agile and/or Waterfall Methodologies.
• Current Project Management Certification (e.g., Prince 2 / PMP).
• Exceptional planning, problem-solving, and analytical skills, with a track record of guiding others through complex issue resolution.
• Minimum Graduate/Bachelor Degree and strong demonstrated coaching skills.
• Ability to work autonomously while being collaborative and willing to travel interstate and within the state as required.
• Please note: Must have or be willing to obtain current RSA & RCG certifications.

(Desirable):

• Trained in Lean Six Sigma Methodology (Green or Black Belt).
• Previous experience in the Hospitality or Gaming sectors.
• Demonstrated strong leadership and influencing skills with good business acumen.

If you are passionate about driving efficiency, excel at leading complex programs, and thrive in an environment where you can truly own the result, we encourage you to apply.

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup