Broker Account Executive
myPlace Health.com
Office
Los Angeles, CA
Full Time
About myPlace HealthmyPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish. Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place. myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets.
About this Role As a Broker Account Executive (BAE), you’ll play a pivotal role in expanding myPlace Health’s reach and impact by supporting and empowering the brokers who partner with us to grow our mission. You’ll be the go-to partner for training, oversight, and servicing our broker partners—helping them to succeed while positioning myPlace Health for strong growth.
This role will report to a Growth leader at SCAN Health Plan and will be 100% dedicated to support myPlace Health, a subsidiary of SCAN. In this role, you’ll cultivate meaningful relationships with SCAN’s network of general agencies, independent brokers, and key stakeholders, serving as a trusted resource and advocate for the myPlace Health mission. At the heart of this mission is a commitment to enabling frail and vulnerable older adults to live with dignity, independence, and the highest quality of care through the PACE (Program of All-Inclusive Care for the Elderly) model.
This isn’t just another sales role—it’s an opportunity to take on one of the nation’s most pressing healthcare challenges and be part of a fast-growing, mission-driven team that’s transforming the way care is delivered for older adults.
About this Role As a Broker Account Executive (BAE), you’ll play a pivotal role in expanding myPlace Health’s reach and impact by supporting and empowering the brokers who partner with us to grow our mission. You’ll be the go-to partner for training, oversight, and servicing our broker partners—helping them to succeed while positioning myPlace Health for strong growth.
This role will report to a Growth leader at SCAN Health Plan and will be 100% dedicated to support myPlace Health, a subsidiary of SCAN. In this role, you’ll cultivate meaningful relationships with SCAN’s network of general agencies, independent brokers, and key stakeholders, serving as a trusted resource and advocate for the myPlace Health mission. At the heart of this mission is a commitment to enabling frail and vulnerable older adults to live with dignity, independence, and the highest quality of care through the PACE (Program of All-Inclusive Care for the Elderly) model.
This isn’t just another sales role—it’s an opportunity to take on one of the nation’s most pressing healthcare challenges and be part of a fast-growing, mission-driven team that’s transforming the way care is delivered for older adults.
What Does Success Look Like In This Role?
- Build and Nurture Partnerships: Cultivate strong relationships with agencies, independent brokers, and other stakeholders by providing outstanding service and support to help them achieve PACE enrollment goals.
- Manage the Broker Lifecycle: Oversee contracting, certification training, referrals coordination, and member retention for brokers certified with myPlace Health.
- Grow the Broker Network: Identify and engage new agencies and brokers, expanding our channel and strengthening our reach in the community.
- Educate and Train: Coordinate and deliver PACE broker education, including the myPlace Health Broker Certification program for all new brokers.
- Host Engaging Events: Lead broker events at our facilities and in the community to deepen partnerships and showcase myPlace Health.
- Ensure Quality and Compliance: Resolve broker quality issues, ensure use of current marketing materials, manage supply requests, and maintain compliance with CMS, DHCS, and state/local regulations.
- Support Referrals and Enrollments: Assist with broker referral requests, respond to prospect inquiries, and connect prospects seamlessly with the enrollment team.
- Contribute to Growth: Provide reporting on new business opportunities, field issues, and market insights to inform strategy.
- Champion Our Mission: Actively support SCAN’s vision and goals while advancing myPlace Health’s commitment to enabling older adults to live independent lives.
- Collaborate as a Team Player: Take on related projects and responsibilities to help the team succeed.
What Does An Ideal Candidate Look Like
- A strong foundation: High school diploma required; bachelor’s degree (or equivalent experience) preferred.
- Proven success in sales: 5+ years of experience in PACE, Medicare Advantage, Medi-Cal managed care, or healthcare providers—especially serving frail and vulnerable older adults.
- The power of language: Bilingual in English and Spanish strongly preferred to connect meaningfully with our diverse communities.
- A confident communicator: Skilled at presenting, writing, and speaking to inspire and engage audiences of all kinds.
- A natural people person: Strong interpersonal skills that help you build trust, credibility, and lasting partnerships.
- Master of the juggle: Excellent organizational skills with the ability to manage multiple priorities and deadlines with ease.
- Trusted and discreet: A commitment to confidentiality and integrity when handling sensitive information.
- A sharp thinker: Strong analytical and critical thinking skills that guide smart decisions and problem-solving.