Service Desk Technician

Responsibilities:

Installation, support and administration of Windows desktops and laptops

Installation, support and administration of applications using the Windows platform

Resolve various technical problems

Service Desk phone coverage as scheduled

Qualifications

Qualifications:

BS or BA in Computer Science or related field preferred

1 - 2 years working experience in a networked environment preferred

Strong written and verbal communication skills

Self-motivated and attention to detail

A good understanding of the Windows desktop operating system

A good understanding of desktop hardware

A good understanding of TCP/IP protocol