Senior Project Manager
LabConnect.com
Office
Johnson City, TN, 37601, USA
Full Time
Overview
LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.
We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.
Job Summary
The Senior Project Manager is responsible for the management of, as well as the delegation of responsibility for ongoing management and oversight of clinical trial study projects as assigned, along with performing duties as project manager on their own assigned project manager projects. Working closely with departmental leadership and other Project Management staff, the Senior Project Manager will direct activities to meet our client’s specifications, ensuring quality deliverables are on time and within budget.
Essential Duties and Other Responsibilities
Independently leads high complexity, multi-regional (>3) global projects which may include oversight and leadership of supporting co-PMs and regional LabConnect PMs.
Works as a Project Manager mentor for new employees and other Client Services staff as assigned. Mentor responsibilities include but are not limited to training on current processes, coaching, guidance, delegation of project tasks to evaluate competency, and providing regular updates to new hires manager.
Review reports and documents, including enrollment logs, pending test reports, reporting from other laboratories, issue logs, shipping manifests, and other documents that assist with study oversight.
Maintenance of project Dashboard including risk register (portions may be delegated)
Participates in the handover process between Business Development (BD) and the Study Set-Up Manager and in the training process of internal staff and handover from Set-Up to the PM.
Serves as first point of contact for management issues related to clinical trials.
Review and analyze operational, quality, and performance related metrics to assess the success of study oversight activities.
Coordinate requests for shipment of stored samples as directed in the Specification Document and/or as requested by the client.
Ensures that all laboratory requirements outlined in the protocol are managed per expectations and in compliance with laboratory practices.
Assists Directors and/or departmental managers with process improvement initiatives.
Translates client requirements into actions for problem solving, issue resolution, or to provide requested information; often requires a creative approach to serving client needs while adhering to internal process and standards.
Serves as project manager for high complexity clinical trial projects assigned, including client meetings and communications, report development and review, issue resolutions, and budget oversight.
Designatesclinical trial study management responsibilities to co-project managers and supporting staff, following work requirements to ensure quality and timelydelivery of service.
Consultwith directors and other managers/supervisorson new processes or system developments and to remain current on changes affecting operations.
Creates training materials for investigators and internal staff.
Supports creation of departmental and project specific SOPs;helps to train staff on departmental SOPs.
Interfaces with Laboratory Services, Site Support Services, Business Development, Project Management, external Project Management, Specimen Management, Information Technology and Data Management personnel.
RepresentsLabConnectat client meetings, kick off meetings, bid defense meetings, budget consultations, vendor calls.
Serves as the primary project contact with Sponsors and Contract Research Organization to ensure appropriate communicationchannels are maintainedand reporting schedules are met.
Serves as an issue escalation contact for the project team within the department, peer support, both internally and at times external support with clients.
Performs Managerial duties approximately 50% of time and Project Management duties approximately 50% of time.The percentage of time is subject to change based on business needs and leadership direction.
Performs other related duties and tasks as necessary or as assigned.
Education/Experience
Bachelor's degree (B.A./B.S.) from four-year college or university; and four to five years central laboratory project management experience.
Associates degree (A.A/A.S) will be consideredif combined with 6+ years of central laboratoryproject managementexperience.
Must be experienced in customer service and possessexcellent organization and interpersonal, communication and critical thinking skills. Must be adept at stress management.
Join our team and discover how your work can impact patients' lives around the world!
Some of the Perks our LabConnectors Love:
• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
• Short and Long-Term Disability, Life Insurance, and AD&D
• We celebrate our differences, which enriches our culture!
In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.
We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. To learn more about equal employment opportunity, please view the posters here: https://www.dol.gov/agencies/whd/posters
LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website, by navigating to https://www.labconnect.com/
If you need assistance to complete your job application, search for a job opening, or submit an online application at LabConnect, please email talent@labconnect.com or call +1 (423) 722-3155.
LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.
We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.
Job Summary
The Senior Project Manager is responsible for the management of, as well as the delegation of responsibility for ongoing management and oversight of clinical trial study projects as assigned, along with performing duties as project manager on their own assigned project manager projects. Working closely with departmental leadership and other Project Management staff, the Senior Project Manager will direct activities to meet our client’s specifications, ensuring quality deliverables are on time and within budget.
Essential Duties and Other Responsibilities
Independently leads high complexity, multi-regional (>3) global projects which may include oversight and leadership of supporting co-PMs and regional LabConnect PMs.
Works as a Project Manager mentor for new employees and other Client Services staff as assigned. Mentor responsibilities include but are not limited to training on current processes, coaching, guidance, delegation of project tasks to evaluate competency, and providing regular updates to new hires manager.
Review reports and documents, including enrollment logs, pending test reports, reporting from other laboratories, issue logs, shipping manifests, and other documents that assist with study oversight.
Maintenance of project Dashboard including risk register (portions may be delegated)
Participates in the handover process between Business Development (BD) and the Study Set-Up Manager and in the training process of internal staff and handover from Set-Up to the PM.
Serves as first point of contact for management issues related to clinical trials.
Review and analyze operational, quality, and performance related metrics to assess the success of study oversight activities.
Coordinate requests for shipment of stored samples as directed in the Specification Document and/or as requested by the client.
Ensures that all laboratory requirements outlined in the protocol are managed per expectations and in compliance with laboratory practices.
Assists Directors and/or departmental managers with process improvement initiatives.
Translates client requirements into actions for problem solving, issue resolution, or to provide requested information; often requires a creative approach to serving client needs while adhering to internal process and standards.
Serves as project manager for high complexity clinical trial projects assigned, including client meetings and communications, report development and review, issue resolutions, and budget oversight.
Designatesclinical trial study management responsibilities to co-project managers and supporting staff, following work requirements to ensure quality and timelydelivery of service.
Consultwith directors and other managers/supervisorson new processes or system developments and to remain current on changes affecting operations.
Creates training materials for investigators and internal staff.
Supports creation of departmental and project specific SOPs;helps to train staff on departmental SOPs.
Interfaces with Laboratory Services, Site Support Services, Business Development, Project Management, external Project Management, Specimen Management, Information Technology and Data Management personnel.
RepresentsLabConnectat client meetings, kick off meetings, bid defense meetings, budget consultations, vendor calls.
Serves as the primary project contact with Sponsors and Contract Research Organization to ensure appropriate communicationchannels are maintainedand reporting schedules are met.
Serves as an issue escalation contact for the project team within the department, peer support, both internally and at times external support with clients.
Performs Managerial duties approximately 50% of time and Project Management duties approximately 50% of time.The percentage of time is subject to change based on business needs and leadership direction.
Performs other related duties and tasks as necessary or as assigned.
Education/Experience
Bachelor's degree (B.A./B.S.) from four-year college or university; and four to five years central laboratory project management experience.
Associates degree (A.A/A.S) will be consideredif combined with 6+ years of central laboratoryproject managementexperience.
Must be experienced in customer service and possessexcellent organization and interpersonal, communication and critical thinking skills. Must be adept at stress management.
Join our team and discover how your work can impact patients' lives around the world!
Some of the Perks our LabConnectors Love:
• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
• Short and Long-Term Disability, Life Insurance, and AD&D
• We celebrate our differences, which enriches our culture!
In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.
We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. To learn more about equal employment opportunity, please view the posters here: https://www.dol.gov/agencies/whd/posters
LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website, by navigating to https://www.labconnect.com/
If you need assistance to complete your job application, search for a job opening, or submit an online application at LabConnect, please email talent@labconnect.com or call +1 (423) 722-3155.