Office Clerk - Patient Financial Svcs - Per Diem

Staff Position Description

• Position Title: General Office Clerk Position Code: ClrkGenOff-8115
• Department: Patient Financial Services Safety Sensitive: No
• Reports to: CBO Cash Applications Supervisor Exempt Status: No

Per Diem: Must work a minimum of six (6) shifts in six (6) weeks and up to a maximum of 19 hours per week

Position Purpose:

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.

Key Responsibilities [List of material responsibilities and essentials duties which must be completed in achieving the objectives of the position]

• Sort and distribute mail to appropriate departments, retaining all insurance checks
• Retains mail returns and performs skip trace process
• Opens Credit Counselors mail and prepares it for contact
• Per the direction of the supervisor- reviews, prices, and prepares payment to physicians according to the Self pay/Consulting agreement
• General office tasks to assist the credit counselors on a as needed basis
• Processes ad-hoc requests for assistants with projects and other duties efficiently with the end in mind
• Other duties as assigned by supervisor

Qualifications [Statements regarding minimum educational and experience qualifications, required proficiencies with specialized knowledge, computer proficiencies, military service, required certifications, etc.]

Education: High school diploma or equivalent

Experience: One (1) year experience in an office setting

Special Position Requirements [Optional section: any travel, security, risk, hazard or related special conditions which apply to the position]

Exposure Categories: Category III Expected duties do not have potential for exposure to blood, body fluids or tissues

Work Requirements [Optional section: work requirements for physical or other important issues which relate to the job]

• Regularly needs to bend, stoop and reach to file and organize files
• Ability to lift 11 to 25 pounds of files to storage area when necessary
• Ability to remain on feet for long periods of time while filing and sorting mail
• Ability to deal with clients/customers in a calm and effective manner