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Branch Manager, TPO

Carrington.com

Office

Honolulu, HI, United States

Full Time

Come join our amazing team !!!

Responsible for the branch office which generally includes maintaining the license(s) required.  Responsible for developing and maintaining broker/seller relationships to sell wholesale and correspondent mortgage loan products. Calls on potential or existing brokers/sellers as assigned to develop new business or retain existing business. Acts as liaison between brokers/sellers and loan operations to facilitate the closing of wholesale loans and the purchase of correspondent loans. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.

Responsible for promoting Carrington’s loan programs including Non-Agency/Non-QM, Government, Conventional, 2nd Mortgages, and other specialty lending products. The target pay range for this position is $51,000.00 + Guarantee.

What You’Ll Do:

  • Responsible for identifying, contacting, and gaining approval for new mortgage brokers and sellers.
  • Establishes and continues the broker/seller relationship and ensure a steady flow of loan applications and purchases for existing and newly approved Carrington customers.
  • Advises brokers/sellers of Company programs, pricing and submission policies and procedures. 
  • Advises brokers/sellers of any changes to Company’s policies or procedures 
  • Assists brokers/sellers in loan submission process. 
  • Trains brokers/sellers on use of available online systems for loan submissions, automated underwriting, rate sheets and loan lock procedures. 
  • Acts as liaison with outside broker, and internal broker coordinator, processor, processing, underwriting, and closing to ensure timely loan closings. 
  • Acts as liaison with Sellers, and internal correspondent coordinator, relationship manager, underwriting, and funding to ensure timely purchase of a loan. 
  • Manages loan pipeline to achieve departmental goals and objectives. 
  • Ensures compliance deadlines are met with regards to pre-disclosures, approval letters and denial notices.
  • Work, maintain and update contacts in the CRM system. 
  • Provide a high level of customer service to brokers/sellers during the loan process.
  • Maintain all customer confidential information in accordance with all company policies and all laws.

What You'Ll Need:

  • Demonstrated sales performance with a concentration developing and maintaining broker/seller relationships
  • Proven ability to set and reach sales goals
  • Knowledge of state and federal lending regulations
  • Knowledge of FHA, FNMA, FHLMC, VA, USDA and non-agency loan products
  • Knowledge of purchase transactions
  • Knowledge of Carrington policies, procedures, guidelines and organization structure 
  • Knowledge of Carrington’s underwriting guidelines and investor requirements
  • Ability to learn quickly and retain information about Carrington, its sales process flow, its products and the specialty lending industry
  • Ability to understand complex problems and to collaborate and explore alternative solutions
  • Excellent verbal, written and presentation communications skills
  • Excellent organizational skills with ability to adapt quickly and effectively 
  • Knowledge of loan program development, mortgage program marketing materials, loan servicing and origination systems 
  • Ability to communicate effectively both verbally and in writing. 
  • Strong customer service skills. 
  • Ability to handle detailed assignments. 
  • Ability to organize and prioritize workload and meet deadlines.
  • High school diploma or equivalent required.
  • 1 – 5 years of experience as a wholesale and/or correspondent account executive with multiple brokers, investors and loan products required.
  • Previous experience selling agency and non-agency/Non-QM loan products preferred.
  • Previous experience as a sales representative required, preferably in the mortgage industry.

Our Company:

Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonwholesale.com.

What is the value proposition to joining the team?

  • Increased earning capacity due to access to our 48 state territory.
  • Ability to market faster and more efficiently inside the operation.
  • Superior service levels offered to the broker as you’re inside presence ensures every step of the loan process is handled in the most efficient manner possible. 
  • Professional account manager’s partner with you and your brokers to add value every step of the way. 
  • Base pay plus an industry leading commission plan. 
  • Take over existing accounts.

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Branch Manager, TPO

Office

Honolulu, HI, United States

Full Time

October 17, 2025

carringtonhc