Dispatcher

Main Duties

• Schedule and dispatch cleaning crews for kitchen exhaust, duct, and equipment cleaning services
• Monitor and adjust daily routes to maximize efficiency and minimize downtime
• Communicate with customers to confirm appointments, provide updates, and resolve scheduling issues
• Coordinate with field technicians to ensure job readiness, including access, tools, and special instructions
• Track vehicle locations via GPS and ensure adherence to schedules
• Maintain accurate records of service requests, completed jobs, and technician availability
• Support emergency or after-hours dispatch as needed
• Collaborate with operations and fleet managers on maintenance schedules and technician assignments

Work Environment

Fast passed environment with physical demands includes walking and standing, bending, crouching

Requirements

• Minimum 2 years of dispatch or scheduling experience, preferably in service or trade industries
• Strong communication, organization, and multitasking skills
• Proficiency with dispatch or ERP software (e.g., Aspire, ServiceTitan, or similar)
• Familiarity with route planning, GPS tracking systems, and service ticketing
• Ability to stay calm under pressure and adapt to changing situations
• Knowledge of commercial kitchen cleaning or facility maintenance is an asset

Benefits

Competitive wages are paid twice monthly.  

• Competitive pay and a comprehensive benefits package
• A supportive team and a growth-oriented work culture
• On-the-job training with opportunities for career advancement
• The chance to be part of a company committed to health, safety, and cleanliness standards in commercial environments
• Competitive pay and a comprehensive benefits package
• A supportive team and a growth-oriented work culture
• On-the-job training with opportunities for career advancement