CORP HR BENEFIT ADMINISTRATION MGR - TIME AWAY FROM WORK

Responsible for the administration and compliance of the company’s leave and time-off benefits. This includes oversight of Paid Time Off (PTO), Leaves of Absence (LOA), Family and Medical Leave Act (FMLA), and Short- and Long-Term Disability programs. Partner closely with HR, Total Rewards, Labor Relations, Legal and external vendors to ensure seamless plan administration, regulatory compliance, and a positive associate experience. Play a key role in financial oversight, data analytics, and continuous improvement of leave-related processes and systems. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Administer assigned Time Away from Work programs and ensure adherence to applicable policies and procedures
• Manage the eligibility file process between internal systems and LOA Vendor, ensuring accurate data flow, identifying and correcting errors, and validating associate eligibility for benefits enrollment
• Ensure compliance with federal and state regulations including ERISA, FMLA, ADA, and IRS codes
• Collaborate with legal counsel to develop and maintain plan documents, notices, and amendments
• Partner with Total Rewards, HR teams, Labor Relations, and Leave Specialists to align leave strategies with business goals and Total Rewards objectives
• Serve as the primary liaison for division Leave Specialists, providing guidance and support on program administration
• Collaborate with Associate Communications and benefits teams to develop and manage internal and external communication materials
• Partner with Time Away from Work Plan Manager to manage financial aspects of assigned benefit plans, including vendor fees, performance guarantees, and contract terms
• Oversee monthly self-bill and reconciliation processes for vendor administrative fees
• Provide cost analysis and support negotiations for annual renewals of self-insured and fully-insured benefit plans
• Support vendor audits and ensure accurate data reporting and financial integrity
• Oversee vendor relationships, including performance reviews, issue resolution, and account management
• Conduct year-end processes and ensure timely completion of required reporting
• Develop and deliver plan management and ad hoc reports to support decision-making
• Analyze plan utilization and financial trends; recommend strategies to optimize plan performance and associate satisfaction
• Partner with the Time Away from Work Plan Manager, technology teams, and external vendors to enhance systems and processes
• Support innovation in leave administration through modern solutions that improve efficiency and associate experience
• Travel up to 20% to attend vendor meetings, conferences and meet with retail division teams as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation 

Minimum

• 5+ years of experience in benefits administration, with a focus on leave and disability programs
• Strong knowledge of federal and state leave laws and benefit regulations
• Experience managing vendor relationships and benefit plan financials
• Proficiency in HRIS and leave management systems
• Excellent analytical, communication, and organizational skills

Desired

• Bachelor’s degree in human resources, business administration, or related field
• 5+ years previous benefits administration specifically in assigned benefit plans