Catering Sales Mgr

DUTIES AND RESPONSIBILITIES
•Establishes client base of wedding planners and vendors, organizations, associations and commercial businesses through direct outside sales efforts for the purpose of securing business for the hotel to ensure that predetermined sales expectations are met or exceeded. This position will be heavy in the wedding/social market.
•Grow and develop our South East Asian market including relationships with invested planners and other specific vendors to the market.
•Negotiates food and beverage prices, function space, room rates and hotel services within approved departmental booking guidelines. Confirms in writing to the client and all affected hotel departments all group requirements via group sales contract or catering event order.
•Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with the company and property policies.
•Assist the client in menu planning; coordinate food, beverage, table arrangements and decorations to client specifications in tangent with Social Servicing Manager.
•Monitors local competitors and compare their operation with his/her operation.
•Solicits business and follow up on referrals and potential sales leads. Room to have a great start. Social Catering Sales Manager- Does Not Service Events

•Keeps aware of trends, systems, practices and equipment in food and beverage through trade literature, hotel tradeshow and site visits.
•Solicits and books all types of catering business from various sources and leads: professional trade journals, newspaper clippings, existing files, marketing studies, etc. In addition, concentrates on developing top revenue producing markets as assigned by the Director of Catering and Conference Services.
•Responds to all telephone and "walk-in" inquiries in the event of the absence of other team members.
•Maintains an active trace/follow up system on all personal sales calls.
•Coordinates sales efforts with Sales Department and Catering Department to ensure proper utilization of function space to yield maximum revenues.
•Builds Social Market Forecast in conjunction with Director of Catering & Conference Services.
•Finalizes all bookings maximizing all revenue potential by "upselling" in all revenue producing areas; Food, Beverage, Room Rental and Miscellaneous Income.
•At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
•Perform other duties, tasks and special projects as assigned.

QUALIFICATIONS AND REQUIREMENTS
Bachelor’s degree in hospitality management or related field. 2-3 years previous Catering Sales experience in a 4-star hotel. Must speak fluent English. Follow verbal and written instructions, ability to communicate with supervisors and co-workers. Delphi and Opera experience a plus.
This job requires ability to perform the following:
•Ability to work over 8 hours when business demands are high, flexible hours
•Strong interpersonal and problem solving abilities
•Proficient use of Microsoft Office (Word, Excel PowerPoint) and other computer programs.
•Ability to perform job functions with attention to detail, speed and accuracy
•Ability to prioritize and organize delegated work and follow through
•Ability to be a clear thinker remains calm and resolves problems using sound judgment.
•Ability to work under pressure, meet guest / co-workers needs and be courteous at all times
•Ability to comprehend instructions
•Ability to work cohesively with co-workers as part of a team

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

The salary range for this role is $38.78 to $41.18 This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?