Inside Sales Representative I

Inside Sales Representative, Level I (ISR I)

Position Summary

The Inside Sales Representative, Level I (ISR I) is responsible for generating new business opportunities and selling EnlivenHealth solutions to single-store independent pharmacies. The ISR I will grow the EnlivenHealth customer base, increase market share, and achieve monthly, quarterly, and annual sales quotas. The role manages both new prospects and existing accounts and works collaboratively with Digital Experience and Solution Sales teams to execute sales strategies. The ISR I is an individual contributor reporting to the Manager, Inside Sales.

Key Responsibilities

• Prospecting: Identify and generate new leads via cold calling, campaigns, lead generation, and social media outreach.
• Qualifying Leads: Evaluate prospects to ensure alignment with target markets and EnlivenHealth solutions.
• Sales Cycle Management: Oversee the entire sales process from initial contact to closing, ensuring prompt follow-up and addressing customer inquiries.
• Product Expertise: Develop and maintain a strong understanding of EnlivenHealth products and services to communicate value to customers.
• CRM Utilization: Use Salesforce to manage leads, opportunities, forecasts, and customer interactions.
• Team Collaboration: Partner with Sales Management, Sales Enablement, Marketing, Digital Experience, and Solution Sales teams to achieve sales objectives.
• Results Achievement: Set and meet daily, weekly, monthly, quarterly, and annual sales goals.
• Brand Advocacy: Represent EnlivenHealth’s mission, core values, and vision in all interactions.
• Team Participation: Engage in team meetings, one-on-ones, and brainstorming sessions to support business growth.

Required Skills & Knowledge

• Excellent verbal and written communication skills
• Strong interpersonal skills; ability to build rapport with clients and prospects
• Ability to work independently and collaboratively within a team
• Exceptional organizational and time management skills
• Proficient in computers and CRM software (Salesforce, Gong, Zoom)
• Basic understanding of sales principles and techniques

Basic Qualifications

• Bachelor’s degree
• 0–2 years of sales experience

Preferred Qualifications

• Experience with Salesforce, Gong, and Zoom
• Familiarity with healthcare or pharmacy industry terminology and trends
• Proven record of meeting or exceeding sales targets

Working Conditions

• Office-based role located in Ft. Worth, TX
• Occasional travel required for sales meetings or conferences
• As Passionate Transformers, we find a better way to innovate relentlessly. 
• Being Mission Driven, we consistently deliver on our promises. 
• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. 
• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
• Intellectually Curious, eager to think deeper to learn and improve.
• In Doing the Right Thing, we lead by example in ALL we do. 

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”    Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.  Our guiding principles inform everything we do:  We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.