Front Office Intern - Jumeirah Mallorca

About Jumeirah & The Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller. Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range; a UNESCO Heritage site. The hotel offers two restaurants, four bars, two swimming pools and a Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment. 

About The Role:

An opportunity has arisen for a Trainee position to join our Front Office Department in Jumeirah Mallorca

The main duties and responsibilities of this role:

• To ensure all guests are given a personalised, warm, friendly, courteous and efficient service at all times. Besides, warrant smooth and efficient operation of the Front Office. 
• Be warrant of smooth and efficient daily operation of the Reception Desk, guaranteeing that all hotel guests and visitors receive an optimum level of service and care at all times.
• All individual personalised check ins and check outs of guests.
• Liaising with guests for all general enquiries
• To assist Other Hotel Front office Operation whenever required.
• To assist department objective in order to achieve targets (Jumeirah One, Upselling, etc) 
• To be ready to work willingly to any assignment given.

About You:

The ideal candidate for this position will have the following experience and qualifications:

Qualification

• Studies related to hospitality

Experience

• Hospitality or guest service experience will be a strength.

Skills

• Fluent in English.
• Pleasing personality with a good attitude
• Knowledge about IT and PMS System, preferably Opera  
• Open minded and flexible 

About The Benefits:

Besides generous F&B benefits, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry. This includes: 

• Join a growing luxury hospitality company with exciting opportunities for training, development, and career advancement.
• Work in a unique environment in the heart of Mallorca, surrounded by beauty, luxury, and a energetic multicultural team.
• Opportunity to participate in the Winter Relocation Program with opportunities to work at other Jumeirah properties.
• Benefit from complimentary cleaning of employee uniforms and work attire.