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Senior Business Analyst - eCommerce

Next.com

Office

Leicester, Leicestershire, United Kingdom

Full Time

While you’ll have heard our name, there’s a lot you probably don’t know about NEXT. Like how we create most of our systems ourselves - whether it’s a website, mobile app or application. What’s more, we’re growing. Fast. And it’s the kind of growth and investment that is exciting for everyone in our business. 

We are looking for an experienced Senior Business Analyst to join our growing Developments team! The Developments team are a key part of our Ecommerce function, implementing, testing and building on the user experience of our website and App! Plus managing the requirements of our partnered brands and the overall content of our website!

About The Role:


As a Senior Business Analyst at NEXT, you will focus around supporting the current environment and delivering projects committed to this season's plan, next season's plan and beyond! Your role is paramount in providing a continuity of service through BAU support, to improve current processes and to also improve visibility through monitoring and reporting.   

What else is involved?

  • Analysing business processes, identifying problems, and proposing solutions to improve efficiency, productivity, and overall performance.
  • Engaging with stakeholders to understand and document their requirements, needs, objectives and  translating these into technical and nonfunctional requirements in ADO initiatives.
  • Creating detailed documentation, such as Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and Use Case Specifications, that clearly outline the project's scope, objectives, and functional requirements.
  • Examining data from various sources to identify trends, patterns, and insights that can inform business decisions. 
  • Collaborating with technical teams to ensure that proposed solutions align with business requirements. This includes validating that the delivered solution meets the specified criteria.
  • Identifying the gaps between current and desired states of a project or business process, and proposing strategies to bridge those gaps effectively.

You’ll be doing all this from our Leicestershire Head Office. Our offices are inspiring, yes. But we understand that life happens. So, we’re big on making sure your work, works for you which is why we offer flexible working.  

About You:

So if you’re an experienced Senior Business Analyst who has a background working in an Agile environment and the ability to lead and motivate a team, whilst building and maintaining strong relationships with all levels of stakeholders, this is the place for you – and your career.

Bring your energy. Play to your strengths. Make things bigger and better than before. Let’s Take It On.

You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!

Senior Business Analyst - eCommerce

Office

Leicester, Leicestershire, United Kingdom

Full Time

October 17, 2025

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Next

Next.com

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