Sales & Marketing Coordinator (Remote)

Job Type Full-time Description

 Location: Remote – Eligible states: FL, NY, NJ, MD, GA, VA, RI, NE, PA, and CT 

 Company: Metro Physical & Aquatic Therapy 

Metro Physical Therapy is one of Long Island’s largest and most established family-owned rehabilitation practices, offering Physical Therapy, Occupational Therapy, and Wellness services across multiple locations.

Metro PT is looking for a motivated, organized, and tech-savvy Sales & Marketing Coordinator to join our growing team remotely. This position is ideal for someone early in their marketing or sales career who’s ready to take ownership of lead follow-up, patient conversion, and CRM management in a fast-moving healthcare environment.

The goal of this position is simple but critical: convert potential patients into active patients by following up with leads quickly, warmly, and effectively. Leads may come from a variety of sources, including referrals through our EMR system, website form submissions, or social media campaigns, and our success depends on timely outreach. We’ve found that the minutes between a lead expressing interest and our follow-up can make all the difference.

This is a mostly outbound calling role with some marketing coordination responsibilities. You’ll also play a key part in helping to implement and manage our new CRM system, helping to track leads, measure conversions, and improve our follow-up process over time. 

Lead Management & Follow-Up:

• Respond to incoming leads within minutes of inquiry to maximize conversion potential.
• Conduct outbound calls to prospective patients who have expressed interest through various channels (referrals, web forms, social media, etc.).
• Educate potential patients on Metro’s services, answer questions, and schedule appointments.

Crm Management & Tracking:

• Serve as the primary point person for our new CRM platform—assist with setup, data management, and continuous improvement.
• Maintain detailed records of leads, communications, and conversion outcomes.
• Generate and analyze reports to track outreach activity and conversion rates.

Collaboration & Marketing Support:

• Work closely with the Marketing team to optimize lead sources and outreach strategies.
• Provide feedback on marketing campaigns based on lead quality and conversion trends.
• Assist with projects related to digital marketing, community outreach, and patient engagement as needed.

Compensation & Benefits

• Base salary range: $45,000 – $55,000 annually, commensurate with experience and location 
• Comprehensive benefits package, including Medical/Dental/Vision insurance, 401k, paid time off, and much mor
• Flexible, fully remote work environment with supportive leadership and growth potential
•  1–2 years of experience in inside sales, marketing coordination, or a related field (healthcare experience a MUST)
• Strong communication and interpersonal skills; comfortable speaking with new people daily
• Detail-oriented and highly responsive, with a sense of urgency in following up on leads
• Tech-savvy and eager to learn new systems; prior CRM experience highly preferred
• Self-motivated, organized, and able to manage multiple priorities efficiently
• Based in one of the following states: Florida, New York, New Jersey, Maryland, Georgia, Virginia, Rhode Island, Nebraska, Pennsylvania, or Connecticut

Requirements Salary Description $45,000-$55,000