Senior Director of Community Operations

Description

Presbyterian Communities of South Carolina, a state-wide ministry dedicated to enriching the lives of seniors since 1958, is a trusted not-for-profit leader in the senior living. With six Life Plan Communities across the state, we have established ourselves as a trusted name in providing exceptional care. We are thrilled to announce a new career opportunity within our Management Services Office. We are seeking a highly motivated and experienced Senior Director of Community Operations to join our team. In this role, you will support the Executive Director across our communities. Acting as a vital link between community leadership and central operations, you will play a critical role in maintaining high standards of care and organization success. 

Responsibilities include but not limited to:

• Supervise and guide Executive Directors across all PCSC campuses, ensuring leadership excellence and operational alignment with our mission and values
• Conduct regular site visits to assess performance, compliance, and community needs
• Champion the use of operational tools i.e. (Time and Attendance, Electronic Health Record, Medical Supply, HRIS) and other operational systems to track performance to monitor labor, expenses, and resident service
• Support on-site recovery and stabilization after emergencies, leadership changes, or service disruptions
• Maintain CRCFA, SNF and NHA license
• Support The Executive Director with staffing plans and workforce optimization strategies
• Collaborate in annual budgeting processes to ensure alignment with organizational goals
• Coordinate vendor relationships, ensuring adherence to corporate standards and negotiated pricing
• Partner with Director of Clinical Operations to ensure survey readiness and regulatory compliance

What You Bring:

• Bachelor's degree required; Master’s degree preferred (Healthcare Administration, Business, or related field)
• Six or more years of progressive leadership experience in senior living, long-term care, or related healthcare operations, including oversight of multi-site operations
• Unencumbered CRCFA and NHA license 
• Strong knowledge of state and federal regulations governing Life Plan communities
• Proven ability to lead and mentor operational teams
• Excellent communication, analytical, and problem-solving skills
• Willingness to travel to communities as needed

Benefits

We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. This includes competitive paid time off, medical, dental, and vision coverage, a 403(b) retirement plan with employer matching, and opportunities for professional growth and leadership development. 

Apply Today

Join a team dedicated to enriching the lives of seniors of all faiths through Service, Excellence, Relationship, Teamwork, and Stewardship. If you are a leader passionate about operational excellence and making a difference, we invite you to apply today. 

Equal Opportunity Employer