Technology Analyst (Remote)

Job Summary

As a Technology Analyst, you will oversee and optimize IT infrastructure vendor relationships, contracts, and performance to drive organizational goals, boost efficiency, and maintain compliance. Serving as a vital bridge between IT teams, business stakeholders, and vendors, you will manage the full vendor lifecycle—from initial selection and negotiation to ongoing monitoring and renewal.

Key Responsibilities

• Monitor and report on vendor-related KPIs, including performance metrics, cost savings, and risk factors, to drive continuous improvement and informed decision-making.
• Foster effective collaboration and communication among IT teams, business units, procurement, and external vendors to ensure seamless project alignment and successful outcomes.
• Communicate effectively with internal and external parties during meetings to ensure clear understanding and alignment.
• Identify and implement process improvements in vendor management to enhance efficiency, reduce costs, and deliver greater value to the organization.
• Develop and deploy governance frameworks, tools, and templates to standardize vendor management practices across the IT Infrastructure team.

Required Skills & Technologies

• Demonstrated expertise in IT vendor management, including contract negotiation, performance evaluation, and relationship building.
• Excellent communication and interpersonal skills for collaborating with cross-functional teams and external partners.
• Strong analytical and problem-solving abilities, with experience in KPI tracking, data analysis, and process optimization.
• Solid understanding of procurement, governance, and compliance standards in IT environments.
• Proficiency in Microsoft Excel and Word for reporting and documentation.

Preferred Qualifications

• Proven ability to juggle multiple priorities in a fast-paced, dynamic setting while maintaining high standards of accuracy and delivery.
• Hands-on experience with IT infrastructure tools, procurement systems, or contract management platforms.
• Familiarity with Smartsheet and Google Workspace (G Suite) for collaborative project tracking.
• Knowledge of ServiceNow for demand management and workflow automation.
• Experience utilizing AI tools for document formulation, such as generating standardized templates for vendor communications and reports; or using AI-assisted drafting to create clear, concise emails, proposals, and documents that improve collaboration and reduce manual errors.

Why Join Chs?

• Be part of a dynamic team in a Fortune 500 company, where you can help build and shape foundational IT practices.
• Work with innovative leaders who encourage autonomy, creativity, and forward-thinking solutions.
• Directly impact the modernization of IT infrastructure for a nationwide healthcare leader dedicated to patient care.
• Thrive in a culture of continuous improvement, collaboration, and professional growth.
• Enjoy remote-first flexibility with occasional travel for team-building and strategic alignment.

Location: Remote (Quarterly travel may be required)