Director of Sales/Renaissance St. Louis Airport Hotel

Description

• Comprehensive knowledge of market position, OCC, ADR, banquet and food and beverage revenues, overall GOP, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.
• Be fully knowledgeable of competitive markets outside the area.
• Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies.
• Implement sales policies and procedures as developed in the annual Marketing Plan.
• Make personal sales calls.
• Develop creative marketing techniques.
• Develop and maintain relationships with the local Chamber of Commerce and Convention and Visitors Bureau.
• Achieve and exceed individual and team annual goals as established by the annual Marketing Plan.
• Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess, and revise the parameters of the program.
• Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
• Participate in the preparation of the annual hotel budget.
• Maintain and correct procedures for credit control, financial transactions, and security of financial assets.
• Manage and develop sales team including training, counseling, evaluating and rewarding behaviors.
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
• Participate in the Executive committee including sharing and communicating knowledge and by attending weekly or monthly meetings.

Ability to accurately use various office and sales software. 

• Must have comprehensive knowledge of   the English language to effectively communicate with guests, associates, and   vendors.
• Ability to assist with the design   and preparation of statistical reports and presentations as needed.
• Ability to accurately report   information.
• Ability to assist with various   office tasks as needed.
• Ability to scrupulously follow all StepStone   and hotel policies and procedures.
• Attend required meetings.

Requirements

• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations.
• Must have exceptional mathematical and computer skills.
• College education and relevant training and experience required. Additional education preferred.
• Ability to timely obtain any required licenses or certificates.
• CPR training required; first aid training preferred.
• Additional language ability preferred.