CY Front Desk Agent

Description

Experts in the art of hospitality the Courtyard Boise Downtown and Block 22 companies is where tradition and excitement combine with elegance, Boise's choice for creating and experiencing unforgettable hospitality. We are experts in the art of entertaining designed to celebrate life's most meaningful and exciting moments. Experience why the Courtyard Boise Downtown is the perfect blend of atmosphere, value, location and service!

Checking people in and out. It's a no brainer, right? Often during the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent with Interstate, you'll have many opportunities to brighten someone's day.

• Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
• Welcome and serve guests in person and over the phone every day.
• Enjoy solving problems independently and as part of a team
• Be comfortable using a computer
• Handle cash and credit card transactions accurately and confidently
• Perform other job-related duties as assigned

Requirements

• Must have excellent English communication skills and be able to read, write and speak fluently.
• Education: High School Education or equivalent experience.
• Experience: Customer Service background preferred but not required.
• Ability to operate computer, cash register and calculator
• Ability to work well as part of a team or on your own and can solve problems independently
• Project a professional image at all times through appearance, dress, and behavior.
• Capability to manage multiple tasks simultaneously while maintaining attention to detail
• Candidate must be able to stand and remain active for extended periods, often for entire shifts, while providing attentive service and managing front desk operations.

Physical Requirements:

• Ability to lift, carry and manipulate various items (ex: luggage) weighing up to 50 pounds.
• Prolonged periods of standing at front desk and working on a computer.

Block 22, LLC is proud to offer a comprehensive benefit package to its employees.

• Medical, Dental and Vision is offered the first of the month following your hire date
• Employee Assistance Program
• Flexible Spending Accounts
• Vacation time accrual each pay period
• 401K program with a company match after completing one year of service
• Free Parking
• Hotel Discounts
• Wage starting at $16.00+ DOE
• Hours: Evening (2-10pm or 3-11pm) shifts available Full Time 
• Weekend availability required and some holidays are required