Account Manager of Revenue Cycle

Description

TITLE: Account Manager of Revenue Cycle

REPORTS TO: Chief Revenue Officer

PURPOSE: The Account Manager of Revenue Cycle is responsible for assisting in the oversight and management of the entire revenue cycle, including report analysis, practice relations, problem solving and education of RCM workflows and processes.

The identification of Duties and Responsibilities does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position.

Essential Duties And Responsibilities:

• Prepare, analyze, and present month end billing reports
• Provide administrative support for billing systems
• Prepare statistical and financial reports as directed
• Provide solutions to complex billing issues as they occur
• Provide ongoing education and support for RCM workflows and processes
• Prioritize tasks based on urgency level
• Aid in the development and implementation of billing system modifications
• Maintain shared documents and resources within SharePoint
• Maintain billing reimbursement audit system and run reports to confirm contracted allowed amounts are accurate
• Support other personnel and departments in billing processes
• Develop oral and written reports or recommendations concerning billing
• Other duties as assigned

Requirements

Experience/Training/Education

• A bachelor’s degree in business management, finance, accounting, or a related discipline
• 3-5 years of experience in medical billing
• 1-2 years of supervisory experience

Essential Skills/Qualifications

Technical: Extensive knowledge of the use of email, search engine, Internet; ability to effectively use payer websites. Knowledge and use of Microsoft Products: Outlook, Word, Excel, TEAMS, SharePoint, and OneDrive. Preferred experience with various billing systems, such as eClinical Works and Office Practicum.

Personal: Strong written, oral, and interpersonal communication skills; Ability to present ideas in business-friendly and user-friendly language; highly self-motivated, self-directed, and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high-pressure environment.

Communication: Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints from practices. Ability to speak clearly and to make effective and persuasive arguments and presentations.

Math & Reasoning:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to use critical thinking skills to apply principles of logic and analytical thinking to practical problems.

Physical Demands

This is primarily a sedentary office classification, and employees work in an office with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. A clear speaking voice is necessary, as well as finger dexterity to access, enter and retrieve data using a computer keyboard or calculator, and to operate standard office equipment.