Long Distance Transporter Dispatcher (m/f/d)
Hyundai GLOVIS Europe.com
Office
Eschborn
Full Time
Your Mission
- Plan, organize, and coordinate national and international long-distance road freight operations within the EU.
- Schedule vehicles, drivers, and routes to ensure optimal utilization and on-time delivery.
- Manage daily dispatch activities in line with customer requirements and operational priorities.
- Oversee and monitor the execution of transport orders in real time.
- Proactively identify and resolve delays, route changes, or operational disruptions.
- Ensure continuous visibility and clear communication throughout the transport process.
- Act as the primary point of contact for customers, drivers, and logistics partners.
- Coordinate and communicate effectively with all stakeholders to ensure smooth execution.
- Build and maintain strong working relationships with subcontractors and service providers.
- Ensure adherence to all legal, safety, and company regulations (e.g., driving/rest times, load securing).
- Prepare, verify, and maintain accurate transport documentation and performance reports.
- Support administrative processes such as rate management and subcontractor assignments.
- Analyze operational data to identify optimization and cost-saving opportunities.
- Contribute to process improvements and departmental goals related to service quality, productivity, and customer satisfaction.
Your Profile
- Completed vocational training in freight forwarding, logistics, or a related field.
- Proven experience as a dispatcher, ideally in international long-distance transport.
- Strong organizational and communication skills with a service-oriented mindset.
- Proficiency with transport management systems (TMS) and MS Office applications.
- Ability to work well under pressure and make sound, fast decisions.
- Very good command of English (additional languages are a plus).
- High level of responsibility and reliability, with an analytical and solution-oriented approach.
- Team-oriented personality with assertiveness and customer focus.
Why Us?
Become part of a dynamic and growing team and benefit from:
- Work-Life Balance: Flexible working hours and hybrid working model.
- Time Off: 30 days of annual vacation.
- Mobility: Central location, easily accessible by car, train, or bike; public transport allowance.
- Health & Well-being: Free gym membership.
- Language Development: Subsidized language courses (English, German, or Korean) after the probation period.
- Challenging Work: Diverse and exciting responsibilities in a fast-growing company.
- International Environment: Multicultural workplace with global contacts.