Bioinformatics Operations Technician (1 Year Fixed Term Contract)

We are a market-leading nature tech company on a mission to make nature measurable and actionable at scale. Our platform delivers vital insights on species, habitats, and nature-related risks, helping businesses across sectors - from mining and renewable to CGS and financial services - make smarter, more sustainable decisions.

As global leaders in biodiversity monitoring and eDNA analysis, we are transforming how nature is measured. Our technology makes biodiversity insights accessible, actionable, and scalable, powering change from conservation to industry. Recognised as Earthshot Prize Finalists 2024, BloombergNEF Pioneers 2024, World Economic Forum Technology Pioneers 2024, and part of the TechNation Future Fifty 2025, we are shaping the future of how organisations understand and protect nature.

As we enter a new phase of rapid global growth, we are seeking a Bioinformatics Operations Technician to be a core link in our client delivery processes.

What you’ll do

We are seeking a methodical and detail-oriented individual with a scientific background to join our Bioinformatics team. This role is crucial for our commercial data delivery, acting as a key link between our lab, bioinformatics and operations teams. You will ensure the smooth flow and high quality of our project data, making sure quality control is consistently applied and issues are resolved efficiently. This is an entry-level, fixed-term role with no formal bioinformatics training required.

• Collaborate with the lab and bioinformatics teams to investigate and resolve data quality issues.
• Monitor and triage QC data from NGS platforms, making timely decisions on what to do with samples failing QC.
• Execute automated bioinformatics pipelines to generate standard single-species reports and multi-species data for our digital platform.
• Uphold our quality standards by following QA SOPs and escalating complex issues.
• Proactively communicate and escalate potential delays, roadblocks, or defects to the appropriate team.
• Meticulously maintain our issue registers to ensure accurate business KPI reporting.
• Contribute to the continuous improvement of our business.

What you’ll bring

Essential:

• A BSc (or equivalent experience) in molecular biology or a related field.
• Methodical and independent working style with strong time management skills.
• Excellent attention to detail and a strong commitment to data quality.
• A collaborative communication style
• Concise and confident in interactions across the business
• Client-focused and aware of your impact on the delivery of client projects.

Desirable:

• Familiarity with common bioinformatics tools and comfort at the command line
• An understanding of next-generation sequencing protocols
• Experience using Jira for issue tracking and Confluence for documentation.
• Competitive salary 
• Impactful work with a purpose-driven team
• Flexible work arrangements - this is a hybrid position, with the expectation that the successful applicant will attend the office 2-3 days a week depending on location
• Opportunities for professional growth
• Benefits package including salary sacrifice pension scheme prioritising sustainability; life assurance; Health insurance; Enhanced annual leave; Cycle to Work Scheme; enhanced family friendly policy.

At NatureMetrics diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us to the communities we work with. Our values leave no space for stereotypes. We are all unique and pull together for a common purpose.
 
We're a dynamic team passionate about nature and biodiversity and we take immense pride in our work and our impact.