Administrative Support Specialist - Healthy Families

Join Eliot – A Place To Belong, Grow, And Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits At Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking an Administrative Support Specialist to join our Massachusetts Society for the Prevention of Cruelty to Children (MSPCC) division. You will be working with our Healthy Families program, a pregnancy and parenting education initiative designed to help young, first-time parents(up to 23 years old) to create a stable, nurturing environment for their child.

The ideal candidate will be both independent and a team player having strong communication skills and an awareness and sensitivity to the needs of families from diverse cultural and linguistic backgrounds.

Responsibilities:

• Provide administrative and receptionist support; coordinating groups and events faxing, photocopying, mail, scanning, filing, phone
• Maintain active participant paper files, open new cases and discharge closed files
• Maintain an accurate and updated client database and electronic medical records.
• Managing referrals(calls and emails) and contacting referral sources and referred families

Qualifications:

• High School diploma or equivalent with demonstrated administrative and reception experience
• Strong interpersonal, communication and organizational skills.
• Familiarity with electronic medical records, computer literacy
• Physical and Mental Demands: Frequent walking, standing, bending, reaching and lifting to carry out job responsibilities.
• Must have valid drivers license and reliable transportation to and from work and for providing services in the community.
• Bilingual candidates fluent in Spanish may be eligible for a 6% salary increase

Schedule: 32 hours flexible, Monday-Friday, 9am-5pm

Hourly Rate$19.25—$19.25 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.