Senior Product Owner – H/F

Company Description

Because at EasyVista, we place great importance on the well-being of all our employees, we were proud to receive the Great Place To Work® certification for 2022–2023.

Are you looking to join a fast-growing French software publisher that puts employee development and success at the heart of its strategy?

A market leader in ITSM, EasyVista recently acquired three tech companies specializing in ITSM, further strengthening and expanding our software offering.

In a context of sustained growth, we are investing in the development of our people to support our strategic ambitions. We place people at the heart of our company culture, firmly believing that collective performance is driven by expertise, commitment, and individual fulfillment.

By joining our teams, you’ll be part of a challenging and stimulating environment, powered by collective intelligence, diverse skill sets, and a shared ambition to grow together.

If you enjoy challenges and a collaborative culture, don’t hesitate — join us!

Job Description

EasyVista is looking for a Senior Product Owner to lead the evolution of two strategic solutions within our portfolio: EV Reach (Remote Support & Endpoint Management) and EV Discovery (Automatic Discovery & Dependency Mapping).

You will work at the intersection of technology, customers, and product execution — ensuring our development teams deliver high-value, high-impact features aligned with business needs and product vision.

This is a hybrid role based in Noisy-le-Grand (France), with regular on-site collaboration and direct interaction with stakeholders, customers, and cross-functional teams.

🎯 Key Responsibilities

• Own the Product Backlog Define, prioritize, and continuously refine the backlog based on business priorities, technical feasibility, and customer needs.
• Translate Vision into Action Break down high-level roadmap objectives into actionable user stories with clear acceptance criteria, ensuring alignment with customer and market needs.
• Collaborate with Development Partner closely with engineering teams, QA, and UX to drive sprints, clarify requirements, and unblock delivery in a fast-paced Agile environment.
• Drive Agile Execution Lead sprint planning, backlog grooming, and review ceremonies. Foster an iterative, value-driven development culture.
• Engage Customers and Stakeholders Act as a trusted point of contact for customers and internal stakeholders (Sales, Support, Marketing) — gathering feedback, conducting demos, and refining priorities accordingly.
• Ensure Product Quality Validate that features meet functional expectations and business outcomes before release.

Qualifications

🧠 Technical & Domain Knowledge (EV Reach & EV Discovery)

• Solid understanding of remote support technologies, endpoint management, and IT service operations.
• Familiarity with network protocols, port scanning, agent-based and agentless discovery, and dependency mapping.
• Knowledge of discovery probes, SNMP/WMI/SSH, firewall and credential management, and data normalization/reconciliation.
• Awareness of IT infrastructure components (servers, workstations, IoT, mobile devices).
• A plus: Understanding of time-series anomaly detection, AI/ML for monitoring, or event correlation.

🤝 What We’re Looking For

• 5+ years experience in a Product Owner, Business Analyst, or similar role.
• Experience with SaaS platforms, hybrid infrastructures, and/or enterprise IT environments.
• Experienced in managing multiple products simultaneously, with strong organizational and prioritization skills.
• Strong project management mindset — able to structure delivery, manage scope, and communicate across functions.
• Fluent in French and English — written and verbal.
• Excellent communication and interpersonal skills — you are confident presenting to customers or representing product in executive discussions.
• Comfortable in client-facing roles, including during challenging or crisis situations; able to communicate clearly and represent the company professionally.
• Proven experience working with Agile/Scrum development teams.

🚀 Nice to Have

• Prior experience in ITSM, ITOM, or Remote Support solutions.
• Understanding of modern DevOps and continuous delivery pipelines.
• Exposure to cybersecurity or compliance frameworks (ISO 27001, GDPR).

Additional Information

Recruitment Process

1. First interview with our Talent Acquisition Manager
2. Second interview with the Chief Product Officer and the Team Manager

3. Reference Check