Business Systems Analyst

Weave’s business systems engine depends on a tightly connected stack of technology. As our Marketing Business Systems Analyst you’ll translate business requirements and user stories into scalable solutions that will help deliver on a specific outcome. Salesforce Marketing, Sales, Service Cloud, Magentrix PRM, Vitally, and Sage Intacct are some of the core systems we use day today across our business. You’ll own day-to-day tactical execution and continuous improvement of these systems in partnership with department stakeholders and Associated Product Mangers—driving data quality, automation and insight that help Marketing, Demand Generation and Partnerships teams to increase prospect demand needed to hit pipeline targets.

• This position will be hybrid based out of our Lehi, UT HQ
• Reports to: Sr Group Product Manager, Business Systems

What You Will Own

• Help translate our Business requirements into Product requirements for our business systems team.
• Execute Transformation needs/SDLC process via Jira to optimize productivity and focus for our business systems team.
• Shape our systems roadmap with the team to translate transformations into outcomes the business leaders can rally behind and prioritize off of both the value and effort we would have to put into it.
• Partner with our data analytics to validate that our gap analysis and ROI analysis correlate with our desired outcomes.
• Help coordinate and schedule Stakeholders and Product Managers for the needed meetings and tasks in order for them to fulfill the role responsibilities determined within our RACI documentation
• Collaborate with the Business Systems Product Team to standardize and mature our own processes in order to increase productivity and integrity across all our projects.

What You Will Need to Accomplish the Job

• 2+ years in the Business Systems or Technical Project Management team.
• 2+ years of experience in Revenue or Business Operations for a SaaS or High growth company.
• Understanding of the Software Development Life Cycle (SDLC) process and how to navigate it via Project/Service Management Tool.
• Hands-on administration of any of the Salesforce Clouds/products
• Solid BA toolkit—process mapping, user stories, acceptance criteria, UAT scripts.
• Analytical mindset; comfortable with reports, Excel/SQL and troubleshooting data issues.
• Clear written & verbal communication; ability to translate between business stakeholders and systems engineers/developers.

What Will Make Us Love You

• Salesforce certifications (Marketing Cloud Admin/Email Specialist, Admin, App Builder).
• Multi-Departmental Exposure and Experience with their operations and systems.
• Experience with Einstein GPT/Analytics, MindMatrix enablement or Vitally CS analytics.
• Agile / Jira proficiency and passion for continuous improvement.

Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.