Office Administrator

IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.

About Zello

Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month. 

At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.

And this is where you come in.

At Zello, we believe that a great office environment fuels great work. We're looking for an Office Administrator to help keep our Austin office humming—creating a welcoming, well-organized space where people can focus, collaborate, and thrive. This is an in-office role (9am - 5pm, Monday - Friday) that requires consistent on-site presence and proactive ownership of all office operations.

You’ll be the go-to person for keeping things running smoothly: from managing supplies and tech setups, to greeting visitors, supporting new hires, and bringing our team together through fun and thoughtful events. You’ll also play a key role in helping coordinate candidate interviews and ensuring they have a great first impression of Zello.

If you’re someone who loves organizing chaos, enjoys helping others, and has a knack for making spaces feel warm and efficient, we’d love to meet you.

What You'Ll Do

• Own the daily rhythm of the office: Ensure the workspace is clean, stocked, organized, and ready for the team each day — from supplies and mail to kitchen upkeep and shared areas.
• Be the face of the office: Greet visitors, support vendors, and create a professional, welcoming first impression for everyone who walks through the door.
• Plan and execute events: Own logistics for internal gatherings and external-facing events — from in-office celebrations and company offsites to customer meetings and tradeshows — ensuring each experience is seamless, on-brand, and reflective of our culture.
• Lead onboarding experiences: Prepare workspaces, tech setups, and first-day logistics and in-office onboarding sessions so new hires feel supported, informed, and excited to join Zello.
• Manage recruiting coordination: Schedule interviews, communicate clearly with candidates and hiring managers, and ensure every step is accurate and on time — whether onsite or virtual.
• Support scheduling and operations: Manage calendars, travel coordination, and day-to-day administrative tasks with precision and follow-through.
• Ensure tech readiness: Keep conference rooms, A/V equipment, and meeting tools running seamlessly so collaboration never stalls.
• Connect the dots: Anticipate needs, route information effectively, and make sure details and deliverables land where they should.
• Step up and solve: You take ownership, jump in wherever needed, and make sure things get done — no task too small or detail overlooked.

Who You Are

• Dependable and consistent: You take pride in showing up on time, every day, ready to make the office run smoothly. You follow through on commitments and hold yourself accountable for results.
• Organized and detail-driven: You love structure, keep systems running, and notice the small things that make a big difference. Nothing slips through the cracks on your watch.
• Clear, confident communicator: You express yourself directly and thoughtfully, ask clarifying questions when needed, and ensure others always know what to expect.
• Collaborative and approachable: You enjoy connecting with people across teams, building trust, and creating a warm, professional environment.
• Proactive problem-solver: You spot what needs attention, step in without being asked, and find practical ways to keep things moving.
• Growth-minded and adaptable: You welcome feedback, stay curious, and embrace new tools or processes as the office evolves.
• Steady under pressure: You maintain composure, positivity, and professionalism — even when plans change or priorities shift.
• Comfortable lifting up to 25 lbs and handling light office setup tasks as needed.
• 2+ years of experience in an office administration, operations, or facilities coordination role (in-office experience required); associate’s or bachelor’s degree a plus but not required.

We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!

Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.

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