Senior Salesforce Systems Administrator Lead

Our Mission and OpportunityEarly education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.
Our TeamOur team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban, Notable Capital, and others.
Who You AreYou are a systems-minded architect who thrives at the intersection of speed and scalability. You have deep Salesforce expertise and a pragmatic approach to systems design, knowing when to prioritize velocity—and when to push for foundational quality. You bring an AI-first mindset, eager to embed automation and intelligence into team workflows. You mentor others, work collaboratively, and take ownership of results. Above all, you’re energized by designing systems that enable teams to move faster and smarter.

What You’Ll Do

• Own the technical architecture and design of our Salesforce and GTM systems.
• Lead and scale integrations across systems like ChiliPiper, Hubspot, Outreach, Gong, and others.
• Drive adoption of AI tooling across the systems team to accelerate delivery and impact.
• Architect scalable business logic and lead routing systems that support hundreds of users.
• Partner with the Director of Operations Technology to define long-term systems vision.
• Consolidate and improve our systems landscape through thoughtful tool evaluation.
• Mentor junior admins and drive upskilling across the team.
• Create measurable improvements in team velocity and shift the org from reactive to strategic systems planning.

What You’Ve Done

• 7+ years experience with Salesforce configuration and Apex coding.
• 5+ years designing and integrating GTM systems that scale with business growth.
• Led architecture for asynchronous Apex systems at scale.
• Proven success leveraging AI/LLMs to accelerate systems or operational workflows.
• Delivered systems improvements that significantly enhanced data quality, speed, or business agility.
• Successfully migrated or optimized tools within a GTM tech stack.
• Mentored junior systems admins and contributed to their growth.
• Demonstrated judgment in making the right trade-offs between speed and quality.

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.