Strategic Account Manager

Are you passionate about advancing the future of gene editing and supporting breakthrough biotechnologies? We are seeking a motivated Strategic Account Manager to join our growing sales team. In this role, you’ll have the opportunity to work directly with our clients to provide innovative solutions, build lasting relationships, and contribute to the growth of our Cell and Gene Therapy business.
As a Strategic Account Manager, you will be responsible for identifying and managing key accounts, promoting Synthego’s synthetic biology products, and driving new business. Working closely with our internal teams, you’ll ensure a seamless customer experience and support the delivery of cutting-edge genome editing technologies to the scientific community. This is a fantastic opportunity to join a fast-paced, collaborative environment at the forefront of biotechnology.

What You'Ll Do:

• Manage existing client relationships and identify new opportunities for growth within assigned accounts.
• Promote Synthego’s Research Use Only (RUO), IND enabling, and GMP product portfolios, developing tailored solutions to meet customer needs.
• Conduct regular prospecting activities to build a strong sales funnel for preclinical and clinical business opportunities.
• Collaborate with internal teams, including Product, Marketing, Operations, and Quality, to ensure smooth execution and delivery of products and services.
• Own the sales process from following up with leads, to generating new opportunities, to closing deals, including preparing proposals, handling negotiations, and managing contracts.
• Provide feedback to product and marketing teams on customer needs and market trends to inform the development of new products and sales strategies.
• Partner with a Lead Strategic Account Manager to develop and progress GMP opportunities to close if necessary
• Develop strong, long-term relationships with clients ranging from bench scientists to senior leadership in the biotech and pharmaceutical industries.
• Maintain detailed records of sales activities, customer interactions and opportunity management within the CRM system.
• Leverage emotional and social intelligence to effectively interact with internal and external customers, fostering positive relationships and driving team collaboration across various functions.
• Learn and evangelize the value proposition of Synthego’s phase appropriate synthetic biology products, supporting and development of cell and gene therapies from the bench to the clinic.
• Focus on revenue growth, with the goal of establishing Synthego as the primary supplier for genome editing products and services.
• Continuously build strong relationships with established commercial companies, non-commercial institutions, and universities with cell therapy programs, from bench scientists to senior leadership.
• Map account structures, including functional areas and key personnel, and identify and manage client profiles critical to closing a deal – influencers, budget owners, decision-makers, executive sponsors, etc.
• Travel approximately 20% of the time to meet clients and attend relevant industry events.

About You:

• 3+ years of experience in account management or sales in biotechnology, life sciences, or a related field.
• Proven track record of driving revenue growth and building strong client relationships.
• Familiarity with the cell and gene therapy industry and a working knowledge of CRISPR or other genome editing technologies.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Strong organizational skills and attention to detail, with experience managing multiple accounts simultaneously.
• Collaborative mindset and ability to work cross-functionally with internal teams.
• Bachelor’s degree in a Life Science field or equivalent experience required.
• Must be based within the United States

Nice To Haves:

• Experience with selling GMP products or working in a regulated environment.
• Prior experience with CRISPR or genome engineering technologies.
• Hands-on research experience in cell biology or a related field.

Company Perks & Benefits

• Medical, dental, and vision benefits
• 401k Program
• Paid parental leave
• Flexible paid time off

Our Mission Synthego® is a pioneering force in the biotechnology industry, dedicated to advancing the frontiers of CRISPR cell and gene therapies through cutting-edge CRISPR technology and expertise. Our mission is to provide unparalleled access to CRISPR solutions at scale, empowering applications from Discovery to Clinic. Driven by a visionary approach, we strive to accelerate the therapeutic development process with best-in-class CRISPR solutions, simplified licensing & expert guidance, driving the adoption and success of CRISPR-based therapies to benefit all patients.