Senior Manager Business Performance

Mō te tūranga | About the role

As Senior Manager Business Performance you will play a pivotal role in shaping the future direction of the organisation and tracking progress against performance goals. This role integrates performance analytics, operational insights, and strategic planning to drive business improvement and transformation. The Senior Manager leads a team who produce regular, high-quality performance reports and actionable insights for senior leadership, collaborates across business units, and ensures that all reporting aligns with long-term organisational objectives. You will foster a data-driven culture, and translate complex data into clear, executive-level stories and recommendations.

Ko tō mahi | What you’ll do

• Maintain and evolve frameworks for tracking organisational performance against strategic goals.
• Establish and report on key performance indicators (KPIs) and benchmarks.
• Produce regular, insightful performance reports for senior leadership and stakeholders.
• Lead efforts to analyse data, identify trends, and translate insights into actionable strategies.
• Collaborate with business units and value chains to drive joined up decision making.
• Provide data driven insights to refine productivity strategy and inform executive and board decisions.
• Lead cross functional teams and foster a culture of continuous improvement and accountability.
• Nā tāu rourou | What will you bring?
• Maintain and evolve frameworks for tracking organisational performance against strategic goals.
• Establish and report on key performance indicators (KPIs) and benchmarks.
• Produce regular, insightful performance reports for senior leadership and stakeholders.
• Lead efforts to analyse data, identify trends, and translate insights into actionable strategies.
• Collaborate with business units and value chains to drive joined up decision making.
• Provide data driven insights to refine productivity strategy and inform executive and board decisions.
• Lead cross functional teams and foster a culture of continuous improvement and accountability.
• Nā tāu rourou | What will you bring?
• 10+ years’ experience in data, insights, and/or business performance within large, complex organisations
• Expertise in creating reporting insights for sound decision making.
• Ability to tell effective, insights-based stories to executives.
• Deep experience writing Executive and Board-level papers and strategy updates.
• Passion for data visualisation and innovative reporting techniques.
• Enables performance, influences and collaborates, executes for continuous improvement.
• Strong senior stakeholder management and communication skills.
• Proven project leadership and delivery discipline.
• Ability to work independently within agreed frameworks and deliver results.
• Deep knowledge of the banking or financial services sector.
• Westpac Hei Wāhi Mahi | Working at Westpac
• Deep experience writing Executive and Board-level papers and strategy updates.
• Passion for data visualisation and innovative reporting techniques.
• Enables performance, influences and collaborates, executes for continuous improvement.
• Strong senior stakeholder management and communication skills.
• Proven project leadership and delivery discipline.
• Ability to work independently within agreed frameworks and deliver results.
• Deep knowledge of the banking or financial services sector.
• Westpac Hei Wāhi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications Close:

8 November 2025